Contract Network Field Support Engineer-Contract Position (3 Months)

Sutherland•Clifton, NJ

1d•Onsite

About The Position

Sutherland is seeking a hands-on Contract Network Field Support Engineer to provide onsite remote-hands support at multiple U.S. offices. The engineer will work with a global Network Engineering team that remotely manages and supports U.S. infrastructure from the APAC/EMEA region. The role focuses on physical network-infrastructure refresh, deployment, migration, and replacement work, coordinated with remote engineers using Webex or similar collaboration platforms. Travel to U.S. sites is required. This is a three-month contract position. Work includes verifying equipment deliveries; installing and replacing network devices; managing copper and fiber cabling; providing remote console access and following engineers’ instructions during migration and cutover activities; supporting scheduled maintenance windows; and documenting installations, progress, and onsite issues. Maintenance work may occur during evenings, weekends, or other off-business hours.

Requirements

At least 3 years of hands-on experience supporting enterprise network infrastructure.
Experience working in datacenters, server rooms, or enterprise office environments.
Proven experience performing rack-and-stack activities.
Experience replacing network hardware during maintenance windows.
Experience working with remote engineering teams.
Knowledge of Cisco networking equipment.
Understanding of LAN/WAN networking concepts.
Experience with copper and fiber-optic cabling.
Ability to travel to multiple U.S. sites as required.

Responsibilities

Visit company offices across the United States as required.
Verify delivered networking equipment and inspect it for damage, completeness, and accuracy against shipment documentation.
Coordinate equipment receipt and deployment schedules with vendors, local site contacts, and the Network Engineering team.
Maintain records and photographs of delivered hardware for inventory and project documentation.
Physically replace network infrastructure equipment, including Cisco routers and Cisco Catalyst switches.
Remove existing devices from racks and cabinets and rack and mount new equipment according to provided guidelines.
Install power supplies, stacking modules, transceivers, and network interface modules as required.
Label equipment and cabling according to company standards.
Disconnect legacy network and power cabling, reconnect and organize copper and fiber-optic cabling, and verify labeling and connectivity.
Perform basic cable tracing and cable management, and ensure physical connections are secured and documented.
Establish console connectivity using console cables and laptops and provide remote console access to Network Engineers using Webex, Microsoft Teams, or equivalent tools.
Follow remote Network Engineers’ instructions during migration and cutover activities, including power cycling equipment, moving cables, connecting console sessions, checking status LEDs, replacing transceivers and modules, and verifying link status.
Participate in scheduled maintenance windows and support network refresh and migration activities.
Assist with post-deployment testing and validation and coordinate with remote engineers through successful completion of migration work.
Capture before, during, and after installation photos; document rack elevations and cable connections; provide status reports and progress updates; and promptly report onsite issues, risks, or blockers.