Network Expansion

Conduit HealthNew York, NY
2dHybrid

About The Position

About Conduit Health Conduit Health is transforming one of the hardest, most outdated corners of post-acute care — getting essential medical equipment and supplies into patients' homes. We've built the first vertically integrated, AI-powered platform that unites ordering, telehealth, prescriptions, insurance, and fulfillment into one seamless experience. We're the easy button for one of the least-easy parts of managing a chronic condition. We've raised $22M+ from leading venture firms and are scaling fast — building the team that will redefine how post-acute care gets done in the U.S. The Role We're looking for a sharp, execution-obsessed operator to own Conduit's network expansion — end to end. This role sits at the intersection of high-volume credentialing operations and strategic health plan development. On any given week, you might be ensuring dozens of provider enrollment applications are moving through the pipeline without a hitch, and then shifting to a strategic conversation with a VP of Network Development at a major Medicaid plan. You'll need to be just as comfortable managing a credentialing tracker as you are in a room with health plan executives. You'll work closely with our founders and payor development team to rapidly expand our network footprint across Medicaid and Medicare markets — and build the operational infrastructure to sustain that pace as we scale nationally.

Requirements

  • Operations-First, Strategy-Capable: You've managed complex credentialing or network enrollment operations and know what it takes to keep a high volume of applications moving. You're also able to zoom out and think strategically about market expansion.
  • Relentlessly Organized: You don't let things slip. You build systems, track every open item, and hold the pace even when it's demanding.
  • Analytical + Curious: You can look at a payor landscape and figure out where to focus next — combining volume data, reimbursement economics, and market timing.
  • Polished Communicator: You can hold a credentialing coordinator accountable in the morning and present to a health plan executive in the afternoon.
  • Builder Mentality: You're drawn to messy, high-stakes operational problems and you know how to turn chaos into process.
  • Mission-Driven: You believe that making healthcare easier to access is worth the hard work.

Nice To Haves

  • Experience credentialing or enrolling providers across multiple states and plan types
  • Familiarity with managed Medicaid, Medicare Advantage, or DME/post-acute reimbursement
  • Prior experience at a healthcare startup, DME supplier, or payor

Responsibilities

  • Oversee a high-velocity credentialing and provider enrollment function, ensuring Conduit is submitting dozens of applications per week across states and plan types
  • Build and maintain rigorous tracking systems so nothing falls through the cracks — follow-up cadences, status dashboards, and escalation paths
  • Identify and eliminate bottlenecks that slow down our time-to-network across plans
  • Partner with clinical and ops leaders to keep our enrollment pipeline ahead of growth
  • Lead conversations with Medicaid and Medicare Advantage plans to get Conduit in-network, negotiate reimbursement structures, and deepen existing relationships
  • Develop a market-by-market network expansion strategy based on patient volume, payor mix, and regulatory opportunity
  • Represent Conduit with confidence and professionalism at every level of a health plan organization
  • Create the tools, frameworks, and processes that make credentialing and network development scalable and repeatable
  • Work with leadership to shape the national roadmap for Conduit's network strategy
  • Partner across Operations, Finance, and Clinical to make sure every new contract lands successfully in the real world

Benefits

  • Competitive salary + performance-based bonuses
  • Flexible hybrid setup (3 days in-office in Union Square, NYC)
  • Unlimited PTO + 9 company holidays
  • Health, dental, and vision benefits
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