Network Engineer

ZiplineRichardson, TX
Hybrid

About The Position

Zipline International Inc. has multiple openings in Richardson, TX for a Network Engineer. The role involves overseeing and managing the IT networking stack, both physical and in the cloud, ensuring the availability, security, and efficiency of the network. This includes procuring and forecasting ISP connections and hardware, monitoring network performance, leading incident response, mentoring IT team members, optimizing IT processes, implementing best practices and automation, communicating IT operational status to management, and collaborating on the IT infrastructure budget. The position may involve telecommuting and up to 10% domestic travel to Zipline facilities.

Requirements

  • Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or related field
  • 60 months of experience in the job offered or in a Network Engineer-related occupation

Responsibilities

  • Procure and forecast the need for ISP connections to new Zipline sites, as well as any necessary hardware such as firewalls, switches and access points
  • Monitor network performance across offices to ensure consistent uptime for Zipline employees, including failing hardware, potential internet bandwidth issues, and wireless connectivity
  • Lead the response to networking related incidents and problems, coordinating with technical teams to diagnose and resolve issues quickly
  • Mentor and guide IT team members, fostering a culture of continuous learning and professional growth
  • Continuously assess and optimize IT processes to enhance efficiency and effectiveness
  • Implement best practices and automation where applicable
  • Communicate IT operational status, updates, and potential impacts to senior management and other relevant stakeholders
  • Collaborate with the IT leadership team to manage the IT infrastructure budget, making cost-effective decisions that align with organizational goals
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