About The Position

The Network Engineer will maintain a Teams Azure environment and manage enterprise voice and telecommunications systems. The role includes managing the organization’s mobile device fleet, maintaining device configuration and security, supporting AudioCodes and Ribbon client/SBA gateways, monitoring SIP trunk circuits, and maintaining fax servers. The engineer will also troubleshoot complex issues individually and collaboratively, emphasizing root cause analysis and improved system stability. This is an onsite position in Philadelphia, Pennsylvania, and is listed for a duration of 6+ months.

Requirements

  • At least 6 years of experience in IT.
  • At least 3 years of Teams Enterprise Voice experience.
  • Knowledge of Microsoft Intune for mobile device management (MDM).
  • Knowledge of TDM and VoIP technologies.
  • Experience with telecom circuit installation and troubleshooting, including SIP, E-fax, PRI, T1, and analog.

Responsibilities

  • Maintain a Teams Azure environment.
  • Manage and maintain the organization’s mobile device fleet.
  • Ensure mobile devices have proper configuration and security settings.
  • Maintain and manage AudioCodes and Ribbon client/SBA gateways.
  • Maintain and monitor SIP trunk circuits.
  • Maintain fax servers.
  • Identify and resolve complex problems individually and as part of a team, focusing on root cause analysis and increasing stability.
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