(Remote) Network Engineer - Information Technology Services, Network Services

West Virginia University • West Virginia, WV

3d • Remote

About The Position

The Department of Information Technology Services at West Virginia University is currently accepting applications for a Network Engineer. This position takes a lead role in providing advanced technical support, overseeing network operations, and leading projects related to the installation, maintenance, and troubleshooting of an organization's network infrastructure. This position requires a strong technical background, extensive experience, and the ability to guide and mentor junior technicians.

Requirements

• Undergraduate degree or equivalent combination of training, education, and experience in a relevant field
• A minimum of four (4) years of experience involving: Configuration and installation of Routers, Switches, Unified Communications, Wireless Access Points, and Firewalls
• Experience in Internet TCP/IP protocols such as DHCP, DNS, SNMP, TELNET, FTP, WWW, SSH
• Design and implementation of complex and secure LANs/WANs
• Any equivalent combination of related education and/or experience will be considered.
• Substantial experience in network operations, with a proven track record of progressively responsible roles.
• Proficiency in advanced network protocols and technologies (BGP, OSPF, etc.).
• Strong troubleshooting skills and the ability to analyze and resolve complex network issues.
• Expertise in network security principles, including firewalls, VPNs, and intrusion detection systems.
• Excellent leadership and communication skills for project management and team collaboration.
• Ability to mentor and guide junior technicians, fostering their professional growth.
• Strong attention to detail and organizational skills.
• Adaptability to changing technologies and a willingness to continuously learn.

Responsibilities

• Lead the installation, configuration, and maintenance of complex network hardware and software components, including routers, switches, firewalls, and wireless systems.
• Oversee the setup and maintenance of local area networks (LANs) and wide area networks (WANs).
• Diagnose and resolve advanced network issues, utilizing in-depth knowledge of network protocols, routing, and switching.
• Investigate and resolve complex connectivity, performance, and security incidents.
• Utilize advanced network monitoring tools to ensure network performance, reliability, and security.
• Analyze network traffic patterns and implement Quality of Service (QoS) policies to optimize data flow.
• Lead network-related projects, such as network upgrades, migrations, and new technology implementations.
• Collaborate with cross-functional teams to define project scopes, timelines, and requirements.
• Provide technical guidance and mentorship to junior network technicians, sharing knowledge and best practices.
• Assist in the development of junior technicians’ skills and expertise.
• Maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.
• Develop and enforce network standards, ensuring consistency and compliance.
• Implement advanced network security measures, including firewall configurations, intrusion detection systems, and access controls.
• Stay updated with security trends and best practices to address evolving threats.
• Plan and execute network changes, upgrades, and patches while minimizing disruption to users and services.
• Document and communicate all changes through the WVU Change Management Process.

Benefits

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year or more based on years of service (employee leave)
• 18 sick days per year
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks.
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree