Network Engineer IV

MedImpact Healthcare Systems, Inc.•San Diego, CA

7d•$110,982 - $199,769•Onsite

About The Position

MedImpact Healthcare Systems, Inc. is seeking a Network Engineer IV to oversee the evaluation, installation, and support of network communications equipment, including switches, routers, firewalls, and application delivery controllers/load balancers. The role tests and evaluates complex network systems to resolve problems and make improvements, and supports network architecture and services in a large network environment. This internal- and external-client-facing position collaborates with IT Infrastructure, engineering, architecture, product development, marketing, vendors, and other stakeholders. The engineer develops and implements network solutions, supports disaster recovery and change management, reports on network utilization and status, and mentors less experienced staff. The position includes rotational on-call support and may require work outside standard business hours, including nights, weekends, and holidays. The position is based on-site at MedImpact’s San Diego Headquarters; remote work is not an option. Domestic travel may be required up to 5% of the time. Typical core business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., but hours may change to meet business needs.

Requirements

Bachelor’s degree and 8 or more years of experience, or an equivalent combination of education and experience, with 4 years as a subject matter expert in the respective areas.
Cisco CCNP or CCDP certification, or Check Point CCSE or CCSE+ certification.
Excellent working knowledge of a variety of networking technologies and efficient troubleshooting skills.
Thorough knowledge of network communication protocols.
Knowledge of hardware architecture, disk arrays, drives, and hardware capacity requirements.
High-level proficiency with relevant software, operating systems, and technologies such as Windows, Linux, Check Point, Citrix NetScalers, Cisco ACI, and UNIX.
Experience with network design, development, and operational support.
Strong proficiency supporting applications from the network perspective and diagnosing performance issues.
Solid working knowledge of current network technologies and application monitoring tools.
Strong understanding of networking and routing protocols, including EIGRP, OSPF, BGP, and Ethernet.
Ability to read and comprehend packet captures.
Basic understanding of networking technologies in server virtualization environments using VMware.
Familiarity with HIPAA, SOX, and PCI requirements.
Good written and verbal interpersonal and communication skills, and ability to work effectively with peers, management, and external clients.
Ability to work beyond standard business hours as required, including nights, weekends, or holidays.
Demonstrated ability to train and mentor less experienced staff.
Ability to apply logical or scientific thinking to intellectual and practical problems.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to meet physical requirements, including occasionally lifting or moving up to 25 pounds and maintaining close visual acuity, adequate color vision, and depth perception.

Nice To Haves

Cisco CCIE certification.

Responsibilities

Install and support MPLS WAN and IPsec VPNs.
Manage network architecture design and supporting services, including DNS and DHCP.
Use diagnostic tools to monitor and troubleshoot network and security systems in a large network environment.
Gather network reporting requirements and implement solutions that meet specified requirements.
Document acceptance test failures and coordinate with vendors to correct defects.
Participate in the development, testing, and implementation of disaster recovery procedures.
Facilitate the selection and implementation of network, communications, security, and systems infrastructure to support the company’s global needs.
Research and recommend technologies for the development and performance maintenance of company products.
Collaborate with engineering, architecture, product development, and marketing teams on proof-of-concept projects for new technologies and potential product applications.
Formulate designs in collaboration with vendors and team members.
Collect and analyze network utilization data, generate periodic management reports, and contribute to cost and technology analysis.
Execute environmental changes within appropriate timeframes, which may include non-standard business hours.
Follow change management and configuration management policies and procedures.
Keep management informed through regular communication and status reports.
Provide rotational on-call support and respond to calls, texts, or emails outside business hours using a company-issued phone and pager.
Mentor and provide functional guidance and work direction to less experienced network and IT staff; act as a lead in management’s absence.
Rack and cable network/server equipment as needed.
Provide excellent customer service to internal and external clients, respond to service requests, solicit feedback, manage difficult situations, and meet client commitments.