System & Network Administrator IV

City of Haines City•Haines City, FL

8d•Onsite

About The Position

Under the direction of the Information Technology Manager, the System & Network Administrator IV performs assigned duties to plan, configure, maintain, and support the daily operations of the City's network, server, security, desktop, audio/visual, and communication systems. The position supports and administers server, network, telecommunication, desktop, audio/visual, and security systems; writes scripts, batch files, and programs; analyzes and responds to system, performance, security, and other log entries; produces technical documentation; and integrates systems while ensuring proper planning, installation, maintenance, and security of networks, servers, networked equipment, applications, and communications systems. This is a lead position. The role also assists with project, vendor contract, asset, and license management; coordinates support and training; contributes to departmental budget administration and procurement; and participates in an after-hours on-call rotation. Duties are performed primarily in an office setting, with possible exposure to dust, mold, allergens, and electrical hazards. The position may be required to report to work during a declared emergency in Polk County. The position requires a bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field, or an Associate's degree in a related field combined with additional relevant experience and certifications. At least seven years of work-related experience is required, including three years of hands-on experience designing, managing, and supporting network, server, communication, or computer security systems. A valid Florida Class E driver's license and successful completion of applicable pre-employment testing and background checks are required. The position is open until November 13, 2026.

Requirements

Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field; alternatively, an Associate's degree in a related field may be substituted when combined with additional relevant experience and certifications.
At least seven years of work-related experience.
At least three years of hands-on, real-world experience designing, managing, and supporting network, server, communication, or computer security systems.
Valid Florida Class E driver's license.
Must pass applicable pre-employment testing and background checks.
Ability to read and write letters, memos, and contracts and perform data analysis.
Ability to understand and develop computer models for cost analysis and compose budgetary reports.
Substantial independent judgment and decision-making ability.
Good oral and written communication skills.
Ability to read and understand technical manuals, Federal and State regulations, and City policies and procedures.
Ability to remain current on regulations, best practices, and policies affecting department activities.
Ability to establish and maintain effective working and professional relationships with public employees, public officials, contractors, consultants, vendors, media, and the general public.
Ability to use Microsoft Office and other job-related software.
Thorough knowledge of computer systems and information technology across multiple platforms and servers.
Successful completion of a pre-employment drug screen and physical.

Nice To Haves

Microsoft Certified Solutions Expert (MCSE) certification.
Cisco Certified Network Associate (CCNA) certification.

Responsibilities

Plan, configure, maintain, and support the City's network, server, security, desktop, audio/visual, and communication systems.
Administer and support server, network, telecommunications, desktop, audio/visual, and security systems.
Write scripts, batch files, and programs; analyze and respond to system, performance, security, and other log entries; create technical documentation; and integrate systems.
Ensure proper planning, installation, maintenance, and security of networks, servers, networked equipment, applications, and communications systems.
Assist with project, vendor contract, asset, and license tracking, allocation, and management.
Prepare requests for proposals, conduct research and cost analysis, and work with vendors to resolve hardware, application, and systems issues.
Coordinate and implement support and training, including troubleshooting, monitoring, and resolving server, network, communications, and security issues.
Assist with preparation, tracking, and administration of the Technology Management Department's annual budget, including expenditure forecasting.
Assist with procurement of goods and services.
Perform additional duties as assigned.
Participate in the after-hours on-call rotation.
Report to work when required during a declared emergency in Polk County.