Network Engineer IV

University of Louisville•Louisville, KY

About The Position

This senior-level network engineering position with the University of Louisville provides advanced technical expertise for the design, implementation, operation, administration, and management of highly complex university networks and services used by faculty, staff, and students. The position independently resolves complex network issues, leads network projects and improvements, and requires broad knowledge and experience with enterprise network equipment, protocols, applications, and services used across the university. Work is performed in an office setting and in a variety of campus locations, including campus buildings, network wiring closets, and the campus data center. Some work may be performed remotely, but staff may need to be present on campus for some activities. Maintenance work may require campus presence on nights and weekends. The role is part of a 24/7 operation, so some work may occur outside normal business hours. Applicants are asked to include an example of a network project they have led.

Requirements

  • Bachelor’s degree in a related field and six years of relevant experience, or an equivalent combination of education and experience.
  • Broad knowledge and experience with enterprise network equipment, protocols, applications, and services.
  • Ability to independently resolve complex network issues and lead network projects and improvements.
  • Applicants must include an example of a network project they have led.

Nice To Haves

  • Advanced knowledge of enterprise network architecture, routing, security, switching, and related network services.
  • Demonstrated ability to lead technical work, communicate recommendations, and coordinate complex changes across teams.
  • Ability to prioritize work to meet multiple competing deadlines.
  • Problem-solving ability and keen attention to detail.
  • Self-starter able to work independently with limited direction and oversight.
  • Effective oral, written, and interpersonal communication skills.
  • Demonstrated ability to use AI to troubleshoot, design, and analyze.

Responsibilities

  • Independently monitor and manage equipment comprising the university’s campus, data center, and remote-site networks, including routers, switches, wireless access points, Internet and Internet2 connectivity, and related services such as network security, IP addressing, DNS, and DHCP.
  • Participate in the design, implementation, and configuration of network equipment and services.
  • Support administration of network-related applications and services, including VoIP, cloud connectivity, guest access, wireless onboarding, network monitoring, authentication, and security controls.
  • Diagnose and resolve outages, connectivity issues, and performance problems; provide escalation support for trouble tickets and service requests; and coordinate resolution with internal teams, vendors, and service providers.
  • Lead technical activities for network projects, upgrades, and scheduled maintenance windows, including implementation plans, risk mitigation, testing, change documentation, and post-implementation validation.
  • Analyze network performance, capacity, availability, and security metrics; recommend and implement improvements to reliability, resiliency, scalability, and user experience.
  • Develop and maintain network standards, diagrams, configurations, procedures, and operational documentation; contribute to disaster recovery and business continuity planning for network services.
  • Maintain current knowledge of networking technologies, security, and industry practices through training, self-study, certifications, and professional development.
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