Network Engineer I

Texas A&M University System•College Station, TX

1d•Onsite

About The Position

The Network Engineer I performs routine network engineering functions. This role involves assisting with network design, troubleshooting, and repair of data communications networks. The position also requires consulting with clients, implementing tests, and assisting with new technology deployments. Documentation and reporting are key aspects, including maintaining accurate records of configurations and producing various reports for management and users. The role also includes administrative and operational support, participating in training, assisting other employees, providing on-call support, and completing small projects. Additionally, the Network Engineer I will support the technology infrastructure for Athletics venues and event spaces, ensuring network connectivity, IP camera systems, and display boards are operational. This includes performing pre-event technology readiness checks, coordinating with various stakeholders for event production requirements, and assisting with the configuration and deployment of event-specific network infrastructure. Support for post-event technology assessments and maintenance of surveillance and access control systems are also part of the responsibilities.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
Two years of networking design experience.
Knowledge of word processing and spreadsheet applications.
Knowledge of advanced Information Technology (IT) and the Interface Technology Library (ITIL).
Ability to perform intermediate troubleshooting and maintain client relations.
Ability to multitask and work cooperatively with others.
Excellent written communication, analytical, interpersonal, and organizational skills.
Ability to lift and carry equipment up to 40 lbs.
Ability to work in outdoor environments and elevated areas.
Ability to maintain the security and integrity of critical infrastructure, which may include communications systems, computer networks and systems, cybersecurity systems, electrical grid, hazardous waste treatment system or water treatment system.
This role may require working outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems.
This position is security sensitive.
This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures.
All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.

Nice To Haves

Network deployment and administration experience/knowledge, with hands-on experience managing and supporting complex network environments.
Ability to perform effectively in high-pressure situations, maintaining sound judgment, and timely decision-making.
Demonstrated strong work ethics and commitment to high-quality performance.
Proven leadership potential and ability to guide, influence, or mentor others.
Open to learning and adaptability, with a demonstrated willingness to embrace new technologies and processes.
CompTIA Network+, CCNA, or CCNP
Knowledge of project management, mentoring, negotiation skills, basic vendor relations, advanced client relations skills, proposal writing, business acumen, persuasive communication, adaptability to change, team leadership skills, and quality assurance methodologies.

Responsibilities

Assist with network design activities under the guidance of senior network engineers.
Analyze, troubleshoot, track, and repair data communications networks.
Establish contacts with vendors for networking support and problem resolution.
Consult with clients to define networking requirements.
Implement tests used to certify network to required installation design standards.
Assist with new technology deployments and integration testing.
Document network engineering designs, plans, maps, methods, and procedures.
Review the accuracy of documentation of network engineering designs.
Document problems and repairs.
Produce reports and summaries for management and users including status reports, problem reports, progress summaries, and system utilization reports.
Provide input for the planning and budget process.
Maintain accurate records of facility technology configurations, event setup checklists, and post-event issue logs using department-designated platforms.
Participate in training and professional development sessions.
Assist other employees in resolving various technical issues.
Provide on-call support on nights and weekends as needed.
Complete small projects under guidance from senior engineers.
Confer with project management and vendors to produce bills of materials.
Participate in change management and problem tracking.
Ensure all work is accurate and in compliance with departmental or project quality standards.
Support the technology infrastructure for Athletics venues and event spaces, including network connectivity, IP camera systems, and display boards, ensuring systems are operational prior to and during events.
Perform pre-event technology readiness checks at Kyle Field and other Athletics facilities, including verification of IPTV encoder stability, IPTV system functionality, wireless access point health, and digital signage.
Coordinate with event management, broadcast partners, and external vendors to ensure network and AV systems meet production requirements for home events, including broadcast connectivity, POS transaction networks, and credential systems.
Assist with the configuration and deployment of event-specific network infrastructure, including SSIDs, VLANs, and temporary connectivity for merchandise, ticketing, and media operations.
Support post-event technology assessments and issue documentation, identifying recurring problems and recommending corrective actions to leadership.
Assist with the maintenance and monitoring of surveillance and access control systems across Athletics facilities in coordination with security and facilities staff.