Network Engineer I

Omm IT SolutionsMissoula, MT
Onsite

About The Position

We are seeking a full-time Network Engineer to manage the day-to-day operations, service desk, and IT infrastructure of the Missoula Discovery Network. You will be primarily based on-site at the Missoula Fire Lab to ensure network availability, security, and compliance with the Authority to Operate (ATO).

Requirements

  • Proven experience in network administration, help desk support, and IT infrastructure troubleshooting.
  • Familiarity with maintaining active directories, DNS entries, and VLAN/subnet configurations.
  • Must be eligible to obtain and maintain a USDA LincPass (HSPD-12 PIV card).

Nice To Haves

  • Cisco Certified Field Technician
  • CompTIA Security+
  • CompTIA Network+

Responsibilities

  • Manage help desk support procedures, assist users with network access, and unlock user accounts.
  • Install, configure, manage, and troubleshoot hardware and software associated with the Discovery Network.
  • Complete applicable OS updates, review security advisory alerts, and perform root cause analysis troubleshooting.
  • Ensure systems are scanned and remediated per USDA policy, conduct quarterly log audits, and maintain software/hardware inventories.
  • Notify stakeholders of outages via email and Microsoft Teams, and continuously monitor environment performance.
  • Perform user account reviews for privileged accounts quarterly and non-privileged accounts yearly.
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