Network Engineer I (JRSS)

Trace Systems • Scott AFB, IL

1d • Onsite

About The Position

Trace Systems is recruiting for a Network Engineer I to join our team supporting the DISA-provided JRSS capabilities and services in a 24 x 7 Global Network Support Center. Responsible for overall network engineering support for customer programs including planning, designing, and evaluating various components of the DISA Enterprise Network. Solve routine technical problems following established procedures and policies. Work directly with Engineering team to provide specifications for network architecture, evaluating and recommending new technologies to enhance current capabilities, and performing needs assessments. Diagnose, troubleshoot, and resolve network related issues through monitoring, testing, and servicing network equipment.

Requirements

• Active, in-scope US Government issued Secret clearance with the ability to obtain a Top-Secret clearance.
• US Citizenship is required.
• DoD-8570 IAT Level II baseline certification (e.g., Security+ CE or equivalent) at the time of start.
• Ability to work in a 24/7 operational environment, including rotating shifts.
• Demonstrated experience in network monitoring, troubleshooting, and service restoration.
• Expertise in one or more of the following: routers, switches, crypto devices, routing, CISCO, Juniper.
• General understanding of network topologies.

Nice To Haves

• Customer service oriented.

Responsibilities

• Overall network engineering support for customer programs including planning, designing, and evaluating various components of the DISA Enterprise Network.
• Solving routine technical problems following established procedures and policies.
• Working directly with the Engineering team to provide specifications for network architecture, evaluating and recommending new technologies to enhance current capabilities, and performing needs assessments.
• Diagnosing, troubleshooting, and resolving network related issues through monitoring, testing, and servicing network equipment.
• Multi-tasking and managing/prioritizing workload to include monitoring multiple Network Monitoring Systems, fielding customer calls via unclassified and classified phone systems, maintaining situational awareness via classified chat rooms, and utilizing Global TMS to document all steps taken to identify and resolve service affecting incidents.
• Performing advanced troubleshooting and network analysis to determine points of impact for outages and maintenance actions not coordinated with DISA, in addition to steps necessary to mitigate service impacting outages, degradations, or demand maintenance actions/control seizures.
• Communicating effectively with mission and government partners to ensure proper assessment of operational/mission impacts and prompt response to priority circuits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED