Network Edge Engineer

Booz Allen Hamilton•Hines, IL

3d•$61,900 - $141,000

About The Position

The Network Edge Engineer supports the Department of Veterans Affairs’ Network Operations Center (NOC), which manages and monitors network operations and cybersecurity, including Trusted Internet Connection gateways, enterprise security systems, threat and vulnerability analysis, security controls, incident management and response, and enterprise network management. The engineer joins a 24/7/365 network edge operations team maintaining and analyzing large, varied networks with enterprise-grade equipment from multiple vendors. The work includes monitoring network status with dedicated tools and processes and assisting with customer-reported connectivity issues. The role provides Tier II network engineering support, maintains the operational and security capabilities of VA network gateways, responds to Help Desk escalations, performs routing maintenance, and contributes to NOC procedures and technical reviews. The engineer also maintains technical knowledge and documentation of the evolving environment and works with network architecture and engineering transition teams to support projects moving into operations. A Public Trust determination is required, and selected applicants are subject to a government investigation and may need to meet U.S. government client eligibility requirements.

Requirements

Experience configuring, administering, and troubleshooting enterprise network infrastructure, including routers, switches, and firewalls.
Experience configuring and troubleshooting enterprise firewall technologies such as Cisco, Palo Alto, or Fortinet.
Experience implementing and troubleshooting remote access VPN solutions such as Cisco AnyConnect, Palo Alto Prisma Access, or Citrix.
Experience with enterprise routing and switching protocols and technologies.
Experience using enterprise network monitoring and management tools such as SolarWinds, ScienceLogic, or LogicMonitor.
Experience performing packet captures and analyzing network traffic to troubleshoot connectivity and performance issues.
Experience configuring enterprise-grade network equipment through a command-line interface or GUI.
Experience with Citrix Access Gateway and NetScaler.
Public Trust determination required; selected applicants are subject to a government investigation and may need to meet client eligibility requirements.
Bachelor’s degree in a computer science field and at least 2 years of network engineering experience, or at least 5 years of network engineering experience in lieu of a degree.

Nice To Haves

Experience with Cisco AnyConnect VPN or Cisco Identity Service Engine (ISE).
Experience setting up site-to-site IPSec VPNs using Cisco firewalls or routers.
Experience using network management tools such as SolarWinds, NGenius, or RightIT NOW.
Experience with application-level protocols such as HTTP, HTTPS, SSL, TLS, DNSSEC, and SNMP.
Experience using ticketing systems to track and report work.
Experience running network-level packet capture and analysis during troubleshooting.
Knowledge of multi-area OSPF, BGP, and MPLS environments.
CCNA Security or CCNP Security certification.
CCNA, Route or Switch, or CCNP certification.

Responsibilities

Maintain the operational and security capabilities of the VA’s network gateways.
Provide Tier II network engineering support to the VA NOC.
Respond to Help Desk escalations by phone, email, or the VA ticketing system.
Maintain NOC processes and procedures and recommend improvements to the chain of command.
Maintain knowledge of the evolving environment, including diagrams, databases, and technical documentation.
Participate in technical reviews and recommend solutions or improvements where possible.
Perform routing maintenance on network devices and services.
Work with network architecture and engineering transition teams on projects intended for operational implementation.
Monitor network status using dedicated tools and processes and assist with customer-reported connectivity issues.