Network Design Engineer
About The Position
General Dynamics Mission Systems is seeking an experienced Advanced Network Design Engineer to provide technical support to customers installing and troubleshooting GDMS Cyber products, and to teach customers how to deploy, configure, and install these products within their networks. The role supports the design and planning of network systems and combines customer support, system testing and configuration, technical documentation, and product training. The engineer performs technical product support by telephone and email, and occasionally in the field; tests and configures hardware and software systems; develops, reviews, and interprets technical documentation, including network diagrams; and conducts onsite and offsite training on GDMS products. The role also involves developing and proofreading training materials, presenting technical information clearly, and supporting students in a way that stimulates and motivates learning. The position requires independent work in a multitasking environment, collaboration as a teammate, communication with management, employees, and customers, and participation in rotating after-hours, on-call telephone support. Travel is 25% after instructor qualification. A Department of Defense Secret security clearance is required at hire, and U.S. citizenship is required due to the nature of the work.
Requirements
- Bachelor’s degree in Engineering, a related specialized area or field, or equivalent experience, plus at least 5 years of relevant experience; alternatively, a Master’s degree plus at least 3 years of relevant experience.
- Department of Defense Secret security clearance at time of hire.
- U.S. citizenship, required due to the nature of work performed within the facilities.
- Subject matter expertise in one discipline or field and developing working knowledge in adjacent disciplines or fields.
- Ability to develop innovative and creative solutions to difficult problems of considerable scope and complexity using established precedent and policies.
- Ability to show initiative, exercise independent judgment, and execute projects professionally with little direction.
- Ability to handle complex assignments and quickly grasp and apply new information.
- Solid written and verbal communication skills, including the ability to communicate effectively in interpersonal situations and before large groups.
- Ability to develop and proofread training materials.
Nice To Haves
- Experience administering, maintaining, and troubleshooting network systems, including firewalls, DNS, VPN, LAN, WLAN, Cisco or Juniper products, and Windows servers.
- Experience with word processing, spreadsheets, databases, and graphic presentations.
- Intermediate knowledge or experience with Microsoft Office applications, including Word, PowerPoint, Access, Excel, Visio, and Outlook, and Dynamics 365.
- CCNA certification.
- Security+ certification.
- Network+ certification.
- Active Secret clearance.
- Ability to identify opportunities to apply AI for continuous improvement and innovation.
- Creative thinking and ability to multitask.
- Commitment to ongoing professional development.
- Collaborative team-player orientation.
Responsibilities
- Provide technical support to customers installing and troubleshooting GDMS Cyber products.
- Teach customers how to deploy, configure, and install GDMS Cyber products within their networks.
- Perform technical product support by telephone, email, and occasionally through field support.
- Perform hardware and software system testing and configuration.
- Develop, review, and interpret technical documentation, including network diagrams.
- Conduct onsite and offsite technical training on GDMS products.
- Present and facilitate technical information clearly and concisely.
- Provide product training in a way that stimulates and motivates students.
- Develop and proofread training materials.
- Support and assist in the design and planning of network systems.
- Communicate with all levels of management, employees, and customers.
- Participate in rotating, after-hours, on-call telephone support.
- Travel 25% after instructor qualification.
Benefits
- Highly competitive benefits.
- Flexible work environment.
- Contributions are recognized and rewarded.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
