Network Construction Manager - Break Fix, Fiber Restoration & Network Maintenance - GA

Zayo Group • Remote - GA, GA

5d • $77,100 - $118,600 • Onsite

About The Position

Zayo is seeking a Network Construction Manager to own outside plant (OSP) construction, fiber outage restoration, network maintenance, and relocation projects within assigned regions of Georgia. The position plans and implements fiber connectivity solutions and manages customer orders, service requests, repair tickets, budgets, vendors, permitting, materials, construction, splicing, and project closeout. It also serves as a primary post-sale and operational point of contact for customers and internal stakeholders.

This is a field-based role. The ideal candidate resides in Georgia and works within the state’s regions. A shift working schedule is required, and the role includes on-call emergency response as needed, including nights, weekends, and holidays. Local travel may be up to 40%. The position is not eligible for employer-sponsored work authorization, now or in the future.

Requirements

• Minimum of seven years of telecommunications-industry experience involving outside plant, fiber optics, telecommunications architectures, optical transport equipment, and project management.
• Minimum of four years of experience with all types of outside plant construction and management of large capital projects.
• Demonstrated experience managing emergency fiber restoration, break-fix work, network maintenance, and temporary-to-permanent repairs.
• Strong knowledge of underground and aerial fiber construction, splicing, conduit systems, handholes, poles, and common OSP restoration methods.
• Working knowledge of structured cabling, routing, switching, and IP protocols.
• Ability to read and understand construction drawings, engineering packages, permits, scopes of work, and related project documents.
• Familiarity with OSP management, including estimating and quoting, design coordination, permitting, construction, delivery, repair, and closeout.
• Proficiency with email, Microsoft Excel, Microsoft Word, Google Earth, Salesforce, and related project-tracking tools.
• Ability to manage multiple aggressive RFP, design, construction, restoration, and maintenance schedules while adapting to changing priorities.
• Proven ability to direct contractors, manage budgets and invoices, coordinate technical resources, and maintain accountability across concurrent work.
• Strong communication, leadership, decision-making, and customer-service skills, including the ability to lead high-pressure network events with urgency and composure.
• Proven negotiation skills and a practical commercial and cost-management focus.
• Valid driver’s license and ability to drive to assigned projects, customer locations, and construction sites.
• Ability and willingness to perform on-site surveys, attend field meetings, and meet with municipalities, utilities, customers, and vendors.
• Ability and willingness to participate in on-call duty, including nights, weekends, holidays, and emergency response assignments.
• Ability and willingness to travel locally up to 40%.
• Ability to work in the field within assigned Georgia regions; the ideal candidate resides in Georgia.
• Ability to meet the work authorization requirement: the role is not eligible for employer-sponsored work authorization, now or in the future.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Own assigned customer orders, service requests, relocations, repair tickets, and network construction projects from handoff through completion and closeout.
• Manage OSP project activities, including pre-construction, engineering coordination, permitting, procurement, construction, splicing, testing, turn-up support, documentation, and closeout.
• Deliver work to approved scope, schedule, budget, quality, safety, and customer-commitment requirements.
• Plan and implement fiber connectivity programs and projects according to approved plans, budgets, and schedules.
• Develop and review scopes of work, construction documents, restoration plans, RFPs, and bid packages; execute bidding and track budget requirements.
• Oversee equipment and materials procurement, confirm field readiness, and resolve delivery constraints.
• Perform or support site surveys and field meetings, verify construction progress, and validate completed work before acceptance and closeout.
• Lead Priority 1 service-affecting fiber outage restoration through restoration, stabilization, and permanent repair.
• Coordinate emergency contractors, construction crews, splicers, locators, utility owners, the NOC, engineering, and operations resources.
• Develop and drive temporary and permanent restoration strategies, including temporary-to-permanent conversion plans and infrastructure upgrades.
• Manage Priority 2 and Priority 3 repair and maintenance tickets from assessment and scoping through execution, documentation, and closeout.
• Inspect damaged fiber and related facilities; define scope, sequencing, materials, and restoration approach.
• Allocate and reprioritize resources across outages, maintenance events, relocations, and planned construction.
• Provide timely outage, restoration, risk, and completion updates to leadership, customers, and stakeholders, including timelines and root-cause documentation.
• Participate in after-hours, weekend, holiday, and emergency callout activities as required by business needs.
• Direct construction and splicing vendors, subcontractors, and field crews while maintaining quality and safety standards.
• Review contractor production, schedules, invoices, completed work, and documentation; hold vendors accountable for performance and corrective action.
• Manage relationships with jurisdictions and right-of-way contacts, including cities, counties, railroads, utilities, and other authorities.
• Partner with the underlying rights group on permits, franchise agreements, building access agreements, and other access documentation.
• Oversee timely permitting submissions and vendor performance.
• Lead safe execution of repairs and construction, ensuring compliance with company requirements, OSHA standards, excavation practices, and traffic-control requirements.
• Promote damage prevention and 811 best practices; verify locating, utility coordination, and site controls before work begins.
• Investigate damages, near misses, and safety concerns; document findings and coordinate corrective and preventive actions.
• Confirm construction, splicing, restoration, and closeout records meet engineering, quality, and operational standards.
• Create and track project and repair budgets; manage forecasting, cost controls, commitments, and financial closeout.
• Create and manage INCs, work orders, PDs, purchase orders, damage documentation, and other required records.
• Maintain accurate project documentation, outage records, restoration timelines, construction status, and completion packages.
• Maintain timely project-progress and budget updates in Salesforce and required trackers.
• Process budget requests, purchase orders, invoices, closeout actions, and internal service orders in Salesforce within required timelines.
• Serve as a primary coordination point for customers, subcontractors, authorities, vendors, and internal personnel.
• Coordinate internal and external resources to complete customer orders, service requests, restoration events, and construction projects on time.
• Support customer and stakeholder meetings, including in-person attendance and travel to client locations or construction sites.
• Provide telecommunications technical expertise concerning OSP construction, fiber optics, network architecture, optical transport, and restoration planning.
• Meet performance expectations for outage response, repair-ticket completion, restoration conversion, project delivery, safety, documentation, contractor accountability, cost management, communication, and customer satisfaction.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Retirement plans
• Paid time off
• Paid parental leave
• Potential eligibility for a discretionary annual incentive plan for non-sales roles; sales roles may be eligible for a sales incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed