Network Business Development Specialist

Fiserv•Milwaukee, WI
•Onsite

About The Position

This role in the Fiserv Debit Network group is the face of the business for both existing and new clients. Your responsibilities include maintaining high levels of customer engagement, understanding and tracking all contractual commitments, communicating the value of the comprehensive Fiserv debit network solution, and managing SOWs and other professional services requests.

Requirements

  • 5+ years of experience in managing large accounts, preferably in the banking industry
  • 5+ years of experience in financial services
  • Ability to travel up to 50% of the time
  • Proficiency in MS Excel
  • Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

  • Bachelor's degree or additional certifications in relevant fields
  • Experience in the debit payments industry

Responsibilities

  • Develop and enhance client relationships with key clients
  • Collaborate with various teams to drive business growth and ensure anticipated contractual benefits
  • Share market insights with key clients and act as the escalation path for issue resolution
  • Generate and analyze business review data on a regular basis
  • Manage SOWs and other professional services requests
  • Submit and manage project requests to ensure completion within defined SLAs
  • Complete quarterly business reviews
  • Lead weekly conversations including all business and operational

Benefits

  • All offers of employment are contingent on standard background checks.
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