Network and Physician Liaison Sr.

Advocate Health and Hospitals Corporation • Charlotte, NC

9h • Remote

About The Position

This is a full-time position within the Patient Services department, responsible for serving as the primary contact between referring physicians and internal constituents to increase referrals to Wake Forest University Baptist Medical Center. The role involves coordinating and developing field training programs, supporting institutional strategic and marketing plans, providing market intelligence, and promoting educational programs. The position requires extensive experience in the insurance/payer ecosystem and international business relationship development, with a preference for a Master's degree and proficiency in English, Spanish, and French.

Requirements

• Demonstrated excellence in communication skills; oral, written and listening.
• Healthcare planning and business management skills.
• Ability to collaborate effectively.
• Flexibility to quickly and effectively respond to change.
• Ability to prioritize work activities.
• Problem-solving, teamwork and negotiation skills.
• Must be proficient with Microsoft Office suite, and Outlook.
• Extensive experience and knowledge of insurance/payer ecosystem
• Experience in international business relationship development

Nice To Haves

• Bachelors preferred
• Masters highly preferred
• Highly Preferred language proficiencies in English, Spanish and French
• Ability to travel internationally

Responsibilities

• Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Serve as the first line contact between referring physicians and internal constituents (including affiliates) to increase referrals to Wake Forest University Baptist Medical Center, as well as garner trust and open two-way communications.
• Coordinates and develops field training program and materials for physician liaisons and coaches WFUBMC staff when needed.
• Supports the institutional strategic and marketing plans by facilitating referrals to WFUBMC/affiliates.
• Provide market intelligence to appropriate Medical Center leadership.
• Promotes educational programs to support regional physician, nursing and allied health educational needs.
• Demonstrates responsibility for daily activities and personal development.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior