Network and Computer Systems Administrator

JSTHurlburt Field, FL
Onsite

About The Position

JST is seeking a Network and Computer Systems Administrator to support the AOC Weapons System Tier 1 support to the AFSOC/Unit Operations Centers and provide Tier 1 support for all systems and forward Tier 2 and Tier 3 support issues to the appropriate organization. This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture.

Requirements

  • Bachelor's degree in Engineering, Science, Business, Information Technology OR 3 years of equivalent professional experience
  • 3+ years of experience in Information Technology
  • Minimum of (1) one year experience as a Systems Administrator
  • Current DoD Active SECRET / Ability to receive a TS/SCI clearance
  • Microsoft Certified Solutions Expert (MCSE)
  • Experience with DoD Risk Management Framework (RMF)
  • Experience with Windows platform
  • IAT Level II certification
  • Experience with Windows (2012 and higher)
  • Scripting
  • PowerShell (Windows)
  • Bash (Linux)
  • Active Directory
  • MDM preferred
  • Excellent verbal and written communication skills
  • Must be able to sit and stand for long periods of time
  • Must be available for on-call support as needed

Nice To Haves

  • Amazon Web Services Certs
  • AWS SysOps Administrator Associate
  • MDM Certs (one of any listed: Air Watch Enterprise Mobility Professional; Mobile Iron Administration Certification; IBM Certified Deployment Professional - MaaS360 On-Premise)
  • Systems Admin IT Certification (MCSA or RHCSA)

Responsibilities

  • Support the AOC Weapons System Tier 1 support to the AFSOC/Unit Operations Centers
  • Provide Tier 1 support for all systems and forward Tier 2 and Tier 3 support issues to the appropriate organization
  • Provide solutions to complex problems on the integration of various technologies
  • Assigns personnel to various projects, directs their activities, and evaluates their work
  • Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization
  • Provide database, server, network, mobile device, radio, and client administration, operations, maintenance, engineering support, client support, network monitoring, software configurations, servers, switches, routers, firewalls and perform daily systems monitoring, patch/software management, as well as tech refreshes and upgrades
  • Support the application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications
  • Support the design, development, documentation, analysis, creation, testing or modification of computer systems based on and related to user or system design specifications
  • Responsible for resolving IT hardware and software infrastructure issues using systems analysis techniques and procedures to ensure appropriate functions
  • Ensure AFSOC's Patriot Excalibur (PEX) instances are operational and patched for both hardware and software
  • Provide reach-back support from Hurlburt Field, FL for forces at other in-garrison and deployed sites across the world including the operations and maintenance of OL services in support of AFSOF units at sites without dedicated support
  • Support the 24 hours a day 7 days a week operation of the Mission Systems Support Center (MSSC) and its associated hotline
  • Log, track, and coordinate issues raised by AFSOF personnel and units, ensuring issues are resolved in a timely fashion. via phone, remote computer access, and on-site if applicable
  • Define and mature operations and maintenance processes for systems
  • Develop and follow documented incident response measures
  • Maintain hardware and network infrastructure for fielded systems
  • Monitor, diagnose, and resolve complex network, storage and computer system issues
  • Collaborate with IT team to develop action plan for improved operations
  • Install, configure, and maintain computer software integrity
  • Implement operating system enhancements that will improve system reliability and performance

Benefits

  • full benefit package
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