Network and Computer Systems Administrator

JST•Hurlburt Field, FL

3d•Onsite

About The Position

JST is seeking a Network and Computer Systems Administrator to support the AOC Weapons System Tier 1 support to the AFSOC/Unit Operations Centers and provide Tier 1 support for all systems and forward Tier 2 and Tier 3 support issues to the appropriate organization. This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture.

Requirements

Bachelor's degree in Engineering, Science, Business, Information Technology OR 3 years of equivalent professional experience
3+ years of experience in Information Technology
Minimum of (1) one year experience as a Systems Administrator
Current DoD Active SECRET / Ability to receive a TS/SCI clearance
Microsoft Certified Solutions Expert (MCSE)
Experience with DoD Risk Management Framework (RMF)
Experience with Windows platform
IAT Level II certification
Experience with Windows (2012 and higher)
Scripting
PowerShell (Windows)
Bash (Linux)
Active Directory
MDM preferred
Excellent verbal and written communication skills
Must be able to sit and stand for long periods of time
Must be available for on-call support as needed

Nice To Haves

Amazon Web Services Certs
AWS SysOps Administrator Associate
MDM Certs (one of any listed: Air Watch Enterprise Mobility Professional; Mobile Iron Administration Certification; IBM Certified Deployment Professional - MaaS360 On-Premise)
Systems Admin IT Certification (MCSA or RHCSA)

Responsibilities

Support the AOC Weapons System Tier 1 support to the AFSOC/Unit Operations Centers
Provide Tier 1 support for all systems and forward Tier 2 and Tier 3 support issues to the appropriate organization
Provide solutions to complex problems on the integration of various technologies
Assigns personnel to various projects, directs their activities, and evaluates their work
Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization
Provide database, server, network, mobile device, radio, and client administration, operations, maintenance, engineering support, client support, network monitoring, software configurations, servers, switches, routers, firewalls and perform daily systems monitoring, patch/software management, as well as tech refreshes and upgrades
Support the application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications
Support the design, development, documentation, analysis, creation, testing or modification of computer systems based on and related to user or system design specifications
Responsible for resolving IT hardware and software infrastructure issues using systems analysis techniques and procedures to ensure appropriate functions
Ensure AFSOC's Patriot Excalibur (PEX) instances are operational and patched for both hardware and software
Provide reach-back support from Hurlburt Field, FL for forces at other in-garrison and deployed sites across the world including the operations and maintenance of OL services in support of AFSOF units at sites without dedicated support
Support the 24 hours a day 7 days a week operation of the Mission Systems Support Center (MSSC) and its associated hotline
Log, track, and coordinate issues raised by AFSOF personnel and units, ensuring issues are resolved in a timely fashion. via phone, remote computer access, and on-site if applicable
Define and mature operations and maintenance processes for systems
Develop and follow documented incident response measures
Maintain hardware and network infrastructure for fielded systems
Monitor, diagnose, and resolve complex network, storage and computer system issues
Collaborate with IT team to develop action plan for improved operations
Install, configure, and maintain computer software integrity
Implement operating system enhancements that will improve system reliability and performance