Network and Systems Administrator

Hamilton College•Clinton, NY

1d•Onsite

About The Position

Hamilton College is recruiting for a Network & Systems Administrator to join their team. The Network Services team is responsible for the campus network and data center infrastructure, including wired and wireless networks, on-premise and cloud storage and compute environments, communication and enterprise collaboration systems, and high-performance computing. This role will provide exceptional service to the campus community, ensure operational excellence of the infrastructure, and contribute to the design and engineering of stable, secure, and scalable technology solutions.

Requirements

Bachelor’s degree in computer science, telecommunications, engineering, or information technology.
In the absence of a Bachelor’s degree, a minimum of two years’ experience in a similar environment is required.
Demonstrable customer service skills.
Proven ability to gain expertise in related technologies.
Competency, or a track-record of developing skills, in technologies referenced.
Proven ability to develop deep expertise in specific technologies.

Nice To Haves

Experience in a complex networking/systems environment.
Experience at a higher-education institution.
Experience with the infrastructure and applications supported by the department.
Equivalent combination of education and experience will be considered.

Responsibilities

Monitor and support all aspects of infrastructure operations.
Troubleshoot, resolve, and document issues and faults with infrastructure systems and services.
Install, manage, and upgrade server hardware and operating systems, software updates/upgrades, and applications in virtual and physical server environments.
Install, configure, and manage various types of network equipment, including routers, firewalls, switches, wireless controllers, and access points.
Administer applications and systems in support of core infrastructure.
Develop and update internal and external documentation for the support and use of systems and services.
Share scheduled on-call responsibilities, including routine service requests, incidents, and emergency (after-hours) response to critical issues impacting availability and security.
Research, identify, evaluate, and recommend new products and services to enhance, improve, or optimize infrastructure operations.
Work with team members and outside vendors/contractors to plan, design, and implement complex systems and solutions.
Work closely with the Director of Information Security and Privacy to ensure the integrity and security of all infrastructure and services.
Collaborate with members of other LITS teams and partners in other divisions across campus.
Actively seek opportunities to remain up-to-date with trends and developments in infrastructure technologies.
Provide outstanding customer service in support of network and data center infrastructure to members of LITS, faculty, staff, and students.
Assume other duties as required or assigned.