2026 Network Analyst

City of Oregon City•Oregon City, OR

3d•Onsite

About The Position

The City of Oregon City is seeking a Network Analyst to oversee and provide technical support for City network devices and services, including on-premises and cloud servers. The role implements, configures, and administers server, firewall, and network hardware and software, and serves as a lead resource for network, server, and infrastructure management and Public Safety technology support. The Network Analyst recommends best practices and works with City IT staff, vendors, regional partners, departments, and agencies to develop technical solutions and deliver IT services. The position reports to the IT Manager and performs advanced systems and network administration beyond the duties of an IT Specialist. The City supports more than 300 devices across eight locations, including field mobile data computers, laptops, desktops, and mobile devices. Systems are standardized on Windows 11 and managed through Active Directory, SCCM, and Intune. The environment includes Nutanix servers running Windows Server 2016, 2019, and 2022; Azure cloud services; Microsoft 365; and a redundant, City-owned 10Gb fiber network using primarily Dell switching equipment. The position also supports Public Safety systems, cybersecurity functions including incident response, authentication services, CJIS compliance, and fiber network management. The role includes planning, installation, configuration, administration, and maintenance of physical, virtual, and cloud systems; network monitoring and troubleshooting; user and Public Safety support; database administration; project leadership; technical documentation and training; vendor coordination; and assistance with budget and purchasing processes. Work is primarily in an office environment, with travel between City locations. The position is open until filled, with the first application review scheduled for November 4, 2026 and intermittent review afterward.

Requirements

Bachelor’s degree in computer science or a related field, or an equivalent combination of relevant education and experience.
At least four years of current, demonstrable IT management experience on a medium-sized or larger network of servers and desktop systems.
Demonstrated experience managing Windows server and desktop systems, Azure cloud servers, and Nutanix services.
Knowledge and experience managing network switches and routing systems.
Knowledge of physical, virtual, and Azure servers and services, particularly Nutanix and Palo Alto.
Experience installing and administering Microsoft Server operating systems (2016, 2019, or 2022), Active Directory, Microsoft 365, IIS, MS SQL, DHCP, WINS, DNS, and other email and network-related software and services.
Knowledge of SCCM and Intune for hardware and user support.
Knowledge of identities and group policies, user profiles, shared resources, and permissions.
Ability to operate and support VoIP and cloud phone systems, server platforms, printers, routers, switches, hubs, UPS equipment, wiring, fax machines, and projectors.
Troubleshooting, analytical problem-solving, advanced software troubleshooting, and organizational computer management skills.
Ability to communicate complex technical information clearly and professionally to technical experts and nontechnical audiences.
Ability to analyze and evaluate data, develop proposals, and implement computer-system plans.
Ability to establish and maintain effective working relationships with employees, public officials, and the public.
Ability to communicate effectively with coworkers, management, elected officials, and the public, with interpersonal awareness of sensitive or controversial issues.
Ability to resolve problems within and conflicts between highly technical systems; interpret technical information; and write technical reports.
Ability to coordinate vendor resources for support and project work.
Must pass a technical assessment applicable to the job description and a CJIS personal technical clearance exam.
Must pass a criminal background check.
Valid driver’s license required.

Nice To Haves

Experience with Public Safety services such as Netmotion, Advanced Authentication, CJIS requirements, and in-car connectivity issues.
Understanding of cybersecurity management, including EDR, NDR, XDR, threat evaluation, remediation, and incident reporting.
CJIS security knowledge and related data-management procedures and certification.
Desirable certifications include MCSE, MCSA, MCP, CCNA, CCDA, CCNP, or Microsoft Azure certifications such as AZ-104 or AZ-900.
Experience maintaining third-party security tools such as CrowdStrike and integrating them with Active Directory, Intune/SCCM, and endpoint-management systems.
Strong communication skills, including explaining technical issues in plain English to nontechnical users.

Responsibilities

Implement, configure, administer, and maintain physical, virtual, and cloud servers and networks.
Monitor network performance; troubleshoot network issues; and coordinate maintenance and repairs with staff, vendors, and partner agencies.
Evaluate, recommend, install, configure, and maintain system hardware and software, including operating systems, applications, upgrades, printers, and data communication lines.
Develop and document hardware and software installation processes for IT staff.
Investigate user complaints about system functionality and diagnose and resolve advanced computer hardware and software problems.
Analyze information-system problems and develop feasible solutions in accordance with industry standards.
Develop computer-system specifications for proposed solutions and portions of larger information-systems projects.
Provide technical support for Public Safety-specific hardware and software.
Provide user training and technical support; communicate system changes and enhancements; and help prepare training materials.
Attend technical conferences, seminars, and user groups to stay current with technology changes.
Support the planning, design, and maintenance of SQL and related databases; manage database security and access; create and maintain database objects; monitor performance; troubleshoot problems; and manage database and file space allocation.
Lead assigned information-systems projects, including evaluating client needs, allocating resources, and setting priorities, goals, and objectives.
Review and assist with evaluation of new software and tools related to web development.
Participate in meetings with department and agency representatives.
Assist the Information Technology Manager with budget documents; prepare purchase-order requests and track computer-related equipment and software as requested.
Maintain positive public relations and respond to customer needs.
Develop safe work habits and contribute to the safety of self, coworkers, and the public.
Perform other duties as required.