Network Administrator
About The Position
The Journeyman Network Administrator monitors and supports enterprise network infrastructure stability, performance, and operations. The role focuses on initial triage, documentation, and escalation of network and systems issues while ensuring adherence to established operating procedures. The position is located at Fort Bliss in El Paso, Texas, and requires an active Secret clearance with the ability to obtain and hold DEA suitability. Multiple positions and shifts are available, including shifts outside standard business hours, overnight, and on weekends. The role monitors network, server, and UPS health, event logs, and performance counters; troubleshoots and resolves network and systems issues; maintains System Operating Procedures; manages WAN circuit vendor tickets; and works with network infrastructure equipment and analysis tools. Senior-level responsibilities include advanced routing and switching, network authentication, wireless operations, Cisco IOS upgrades, remote infrastructure support, and root-cause analysis.
Requirements
- Extensive experience supporting enterprise network infrastructures.
- Proficiency with Cisco technologies.
- Proficiency with virtualization platforms such as VMware ESXi.
- Proficiency with remote infrastructure administration.
- Strong understanding of telecom protocols and WAN technologies.
- Ability to independently diagnose and resolve complex network failures.
- Strong technical documentation and SOP improvement skills.
- Active Secret clearance and ability to obtain and hold DEA suitability.
Responsibilities
- Monitor network stability and performance to ensure continual operations.
- Perform initial triage and advanced troubleshooting for network and systems issues; document detailed steps and actions and escalate appropriately.
- Monitor UPS health, event logs, and performance counters.
- Monitor server health, event logs, and performance counters.
- Update and maintain System Operating Procedures (SOPs).
- Open, track, and manage service tickets with WAN circuit vendors.
- Troubleshoot and resolve complex WAN issues involving SDN, ATM, SONET, and related telecom technologies.
- Work with network infrastructure tools and equipment, including Cisco, Juniper, and Forerunner.
- Use network analysis tools including Cisco Prime, SolarWinds, Identity Services Engine (ISE), Cisco Adaptive Security Device Manager (ASDM), ScienceLogic SL1, Cisco Catalyst Center, and Wireless LAN Controllers (WLC).
- Perform advanced routing and switching configuration and troubleshooting (senior-level responsibility).
- Work with network authentication technologies including AAA, RADIUS, TACACS+, and 802.1X (senior-level responsibility).
- Conduct wireless troubleshooting and manage WLC environments (senior-level responsibility).
- Perform Cisco IOS upgrades, ensuring SSH and encryption compatibility (senior-level responsibility).
- Troubleshoot DHCP, hardware issues, and remote infrastructure failures (senior-level responsibility).
- Manage remote network operations and support enterprise infrastructure administration (senior-level responsibility).
- Conduct root-cause analyses and produce clear technical findings (senior-level responsibility).
- Independently troubleshoot and resolve complex network issues with minimal oversight (senior-level responsibility).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
