Network Administrator

Frisco ISD • Frisco, TX

3d

About The Position

The Network Administrator administers, maintains, upgrades, secures, and troubleshoots the district’s core infrastructure across on-premises and cloud environments. The role oversees backup and disaster recovery operations and identity and access controls across Active Directory and Microsoft 365. It also provides Tier 2/3 support for escalated incidents and works with district and campus technology staff to resolve issues.

The position requires a bachelor’s degree or demonstrable equivalent and at least three years of technical support experience. Technical support experience in Texas public schools is preferred. The work year is 226 days. The role reports to the Director of Technical Services.

Requirements

• Bachelor’s degree or demonstrable equivalent.
• At least three years of technical support experience.
• Strong organization, communication, and interpersonal skills.
• Experience with network configuration and troubleshooting.
• Familiarity with Microsoft file and print share operations.
• Familiarity with Veeam Backup and Replication or comparable backup solutions.
• Working knowledge of VMware vSphere/ESXi administration.
• Proficiency with Microsoft Azure/Entra.
• Strong knowledge of Active Directory, DNS, DHCP, and Group Policy.
• Working knowledge of Microsoft 365 administration, including Exchange, Teams, and Purview.
• Experience managing Windows Server 2016/2019/2022.
• Experience developing and executing disaster recovery plans.
• Strong understanding of system availability and disaster recovery.
• Ability to maintain emotional control under stress.

Nice To Haves

• Technical support experience in Texas public schools.

Responsibilities

• Configure and maintain Veeam Backup and Replication for disaster recovery and business continuity.
• Perform System 5 backup.
• Administer and maintain on-premises virtualization infrastructure using VMware vSphere/ESXi.
• Support and optimize Microsoft 365 services, including Exchange Online, SMTP Relay, Teams, user account and license management, email security (SPF/DKIM/DMARC), MFA, Conditional Access policies, retention policies, and Purview eDiscovery.
• Manage Microsoft Azure/Entra services, including identity integration with Entra ID, RBAC, Azure AD Connect, SAML single sign-on, and security groups.
• Monitor and maintain Active Directory, Group Policy, DNS, DHCP, and file services.
• Administer Windows Server infrastructure (2016/2019/2022), including performance tuning, filesystem and permission management, service troubleshooting, SCOM monitoring, and role/service configuration.
• Monitor system health using System Center Configuration Manager.
• Document system configurations and maintain operational procedures.
• Provide Tier 2/3 technical support for escalated incidents.
• Work with district and campus technology staff on troubleshooting issues and assist peers with troubleshooting when needed.
• Plan, organize, and act independently of direct supervision.
• Maintain accurate documentation of user configurations, application versions, and other significant areas of responsibility.
• Identify, analyze, and report research findings to promote improvement of district technology.
• Promote a customer-service culture through frequent communication, positive relationships, and prompt support.
• Perform other duties as assigned; responsibilities and assignments may be adjusted to meet district needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level