Network Administrator

T and T Consulting Services Inc•San Antonio, TX

1d•Onsite

About The Position

The Medical Education and Training Campus (METC) is a large, state-of-the-art facility training enlisted medical personnel for the Army, Navy, Air Force, and Coast Guard. The Information Technology Multimedia Division (ITMD) and Campus Support Branch (CSB) provide Command, Control, Communications, and Computer/Information Technology (C4/IT) services, Information Assurance, and Computer Network Defense. This role augments METC's IT workforce to provide essential C4/IT services to approximately 8,500 daily users, managing around 20,000 incidents annually. The position requires supporting a complex network infrastructure within a government environment.

Requirements

Demonstrated experience with enterprise network management and monitoring tools including: CiscoWorks, NetView, and SolarWinds Orion (NPM, NetFlow, and virtualization modules) in a heterogeneous network environment.
Experience with wireless networking technologies including IEEE 802.11b/g/n standards.
Knowledge of wireless authentication protocols including EAP, PEAP, EAP-TLS, and EAP-TTLS.
Strong understanding of cabling standards, core networking protocols and services including TCP, UDP, IP, STP, CDP, HSRP, DNS, DHCP, VTP, VPN, FTP, TFTP, IAS, VoIP, NAT, and IEEE 802.1X.
Experience configuring, administering, and troubleshooting network hardware including Cisco ASA 5500 Series Adaptive Security Appliances; Cisco 3000/4000/5000/6000 series devices; Brocade/Ruckus multilayer switches and routers; and Cisco Unified IP Phones.
Experience providing technical troubleshooting and touch support for enterprise or commercial network environments, including support for Pearson VUE testing center network infrastructure.
Demonstrated ability to communicate complex networking concepts to both technical and non-technical personnel.
Experience developing technical documentation, system design documentation, and operational procedures.
Ability to maintain a professional demeanor and represent the organization positively in customer-facing environments.
Ability to work a flexible schedule when operational requirements necessitate.
The employee is regularly required to sit, talk, stand, walk, reach, bend or lift up to 20 pounds. Occasionally required to push, pull, and lift up to 50 pounds.
Bachelor’s degree in computer science, Information Technology, or a related field.
6+ years of experience in network administration, with significant experience in a government or complex enterprise environment.
DoD 8570/8140 IAT Level II baseline certification with current Continuing Education (CE) certification.
Or Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP).

Nice To Haves

Organizing objectives, and prioritizing work.
Strong interpersonal, technical writing and verbal communication to effectively interact with users, vendors, and consultants.
Effective time management.
Working efficiently both independently and as a member of a team.

Responsibilities

Apply established technical standards and security policies for LAN topologies and network components.
Identify, analyze, and remediate network security vulnerabilities.
Install, configure, troubleshoot, and maintain enterprise network devices including Layer 2 and Layer 3 switches and routers.
Implement, troubleshoot, and support Voice over IP (VoIP) solutions.
Manage and administer Cisco Call Manager and Cisco Unity systems.
Install, relocate, troubleshoot, and remove VoIP telephones for customers as required.
Provide local common-user LAN and Campus Area Network (CAN) support, including troubleshooting and repair.
Install, configure, support, and troubleshoot Virtual Private Network (VPN) solutions for remote connectivity.
Support VPN appliances and wireless networking technologies.
Monitor LAN and CAN environments using enterprise network management tools to assess performance, analyze network activity, and ensure high network availability.
Perform network discovery, diagnostics, and fault analysis to identify and resolve network issues.
Generate and provide network utilization and performance reports.
Manage network hardware and software including configuration management and capacity management.
Develop, draft, and maintain Standard Operating Procedures (SOPs) related to network operations and support.
Maintain flexibility in scheduling to support after-hours or weekend work for special projects when required, while ensuring total work hours do not exceed 40 hours per week.