Network Administrator
About The Position
The Town of Essex is hiring a Network Administrator to support and maintain computer systems, servers, network equipment, phones, desktops, and peripherals across six Town sites. The role includes installing, diagnosing, repairing, maintaining, and upgrading hardware and software. The Network Administrator provides customer service to Town employees, troubleshoots issues accurately and promptly, and provides end-user training and assistance. The position reports directly to the IT Director and requires a background investigation because it involves access to highly confidential information within the Essex Police Department IT network. The position’s regular hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, though hours may vary based on municipal needs. Remote work is possible on some days under the Town’s remote work policy. The position is open until filled.
Requirements
- Bachelor’s degree in computer science or an equivalent discipline and/or three years of equivalent work experience; the Town will consider combinations of education and experience that support successful performance.
- Valid driver’s license that must be maintained.
- Prior hands-on hardware troubleshooting experience.
- Must pass a full background investigation.
Nice To Haves
- Experience with Windows operating systems and Windows Server platforms.
- Experience with Microsoft Office, Exchange, Teams, SharePoint, and SQL.
- Experience with Microsoft Azure and Active Directory.
- Experience with voice and data networking concepts, switches, routers, and firewalls.
- Experience with virtual environments and backup technologies.
- Experience with website design and administration.
- Strong knowledge of antivirus software.
Responsibilities
- Assist in developing, testing, and maintaining business continuity and disaster recovery plans; maintain knowledge of plan procedures and respond to crises in accordance with the plans.
- Collaborate with IT colleagues to identify and deliver required technology services.
- Train and support end users on computer operations and related issues.
- Use hardware updates, drivers, knowledge bases, and frequently asked questions resources to help resolve problems.
- Install, configure, test, maintain, monitor, and troubleshoot Town computer hardware, software, and peripheral devices.
- Construct, install, and test customized configurations across various platforms and operating systems.
- Maintain working technical knowledge of current network protocols, operating systems, and standards, including Windows-based operating systems.
Benefits
- Generous vacation and sick accruals.
- VMERS C Retirement Plan.
- MVP Health Insurance.
- Employer-paid dental and vision insurance.
- Short Term Disability.
- Life and AD&D Insurance.
- Optional Mission Square 457 and Roth IRA retirement plans.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
