Network Administrator
About The Position
The Network Administrator plans, coordinates, designs, installs, and maintains computer and network systems to support stable operation of the Bank’s information technology network and infrastructure. The role configures, supports, and optimizes network hardware, software, and communication protocols, and supports desktop, laptop, and server environments and the solutions used in those environments. The position also creates and deploys standard desktop and laptop images, supports user access management, manages network security solutions, and assists with maintenance of the VOIP phone system. It includes project work, documentation, inventory upkeep, troubleshooting, user support, and compliance-related training. The job is based at the Support Center in Honesdale, Pennsylvania, and may involve various outside locations.
Requirements
- At least three years of experience in related positions.
- Intermediate knowledge of computer and server hardware, including current Windows desktop and server operating systems.
- Working knowledge of local, wireless, and wide area networks, and VOIP telecommunications.
- Proficient technical and computer skills.
- Moderate knowledge of complex networks, user security, and Active Directory administration.
- English communication skills, including competent reading, writing, grammar, and mathematics skills.
- Moderate interpersonal and communication skills.
Nice To Haves
- A bachelor’s degree in Computer Science or a related technology field is preferred.
- Knowledge of Microsoft 365, VMware, and Meraki hardware is a plus.
- A+, Network+, or CCNA certification is preferred.
Responsibilities
- Plan, coordinate, design, install, configure, maintain, support, and optimize computer and network systems, hardware, software, and communication protocols.
- Support desktop, laptop, and server environments and the solutions that support them.
- Participate in implementing systems, software, and network solutions.
- Install, configure, and maintain multi-user software accessed from file and application servers.
- Handle assigned user access management requests.
- Execute projects, including documenting and overseeing managed IT infrastructure and solutions.
- Obtain certifications as required to meet vendor guidelines and maintain current network administration knowledge.
- Oversee installation, configuration, maintenance, and troubleshooting of network-connected end-user hardware, software, and peripheral devices.
- Manage security solutions, including firewall, antivirus, and intrusion detection systems.
- Assist the Network Services Manager with maintenance of the VOIP phone system and related products.
- Research network products, services, protocols, and standards with the Network Services Manager in support of procurement and development efforts.
- Participate in training required for regulatory compliance and ongoing role requirements.
- Update and maintain application technology hardware and operating system inventories.
- Create and deploy standard desktop and laptop images using standard software deployment methodologies.
- Install network cabling and physical equipment as needed, including racks, UPS units, servers, switches, PCs, laptops, wireless access points, and printers.
- Maintain documentation of network configuration, network mapping, processes, and service records as directed.
- Complete helpdesk tickets promptly and thoroughly, and communicate issues and remediation to internal stakeholders and IT teammates.
- Follow Information Technology Standard Operating Procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
