Network Administrator

Meriplex•Charlotte, NC

19d

About The Position

The Network Administrator reports to the Manager, Managed Services and works directly with customers to provide day-to-day network administration and troubleshooting support. The position may also participate in circuit activations, managed services onboarding, and configuration, installation, and upgrade work on customer contracts.

Requirements

At least 3 years of progressively responsible, hands-on operations experience in a high-availability network and data center environment.
SQL Server administration and/or management experience.
Significant experience with IIS, Active Directory, Windows networking administration, and knowledge of web technologies.
Linux administration experience.
Comprehensive knowledge of Windows operating systems for servers and workstations, including Windows Server 2008.
VB and batch scripting experience.
Working knowledge and understanding of DNS.
Excellent written and verbal communication skills.
Ability to work independently and in a customer-oriented, positive team environment.
Excellent attention to detail.
Ability to multitask efficiently and work independently and/or as part of a team.
Ability to learn and adapt to new technologies through self-directed training.
Ability to interact with clients professionally and articulately.

Nice To Haves

Networking certification.
Microsoft certification.
VMware certification.

Responsibilities

Serve as a direct point of contact for customers, service providers, and internal staff.
Monitor and maintain operating systems, network configurations, software applications, and hardware.
Administer and monitor system availability and performance tools.
Add and enhance monitoring objects for SNMPC and various systems.
Troubleshoot and resolve complex problems.
Resolve issues or document and escalate them as needed.
Update and create internal articles and documentation.
Work closely with internal and external customers.
Troubleshoot equipment connectivity and perform Layer 1–3 troubleshooting.
Perform loop testing to determine and isolate problems along a path.
Provide technical support to internal staff and external customers.
Occasionally participate in circuit activations, managed services onboarding, and customer-contract configuration, installation, and upgrade projects.