As a Tier 2 Network Administrator, you will provide enterprise network support and coordinate with the Network Operations Center and other operational staff to address break-fix issues, configuration updates, scheduled adds, moves and changes, technology upgrades, and installations for network routers and switches. You will coordinate ticket acceptance and resolution as an experienced member of the Network team and support development of technical resolution reports for critical network outages. The position includes network change implementation, router and switch upgrades, network equipment refreshes, operations documentation, troubleshooting, site survey and engineering support, and network implementation projects. You will resolve network incidents and service requests, conduct root cause analyses, and support security guidance implementation. The role works independently with some supervision; at remote locations, it may require independent engineering, maintenance, and problem solving with minimal or intermittent input from other tiers or locations.
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Job Type
Full-time
Career Level
Mid Level