Network Administrator

National Equity Fund•Chicago, IL

88d•Onsite

About The Position

National Equity Fund Inc. (NEF), a non-profit syndicator of Low-Income Housing Tax Credits, works to expand the creation and preservation of affordable housing through innovative, collaborative financial solutions. The Network Administrator manages and supports NEF’s Microsoft 365 environment and network infrastructure, with a primary focus on the Chicago office. The role helps ensure secure, reliable access to systems and services through Microsoft 365 administration, identity and access management, and Fortinet firewall and network support. It is also the primary escalation point for network and Microsoft 365 connectivity issues and supports the organization’s cybersecurity and compliance efforts.

Requirements

3–5+ years of experience in network administration and Microsoft 365 administration.
Hands-on experience with Office 365/Azure AD (Entra ID), network infrastructure (LAN/WAN and VPN), and firewall technologies, preferably Fortinet.
Strong troubleshooting skills across network and cloud environments.
Experience managing user access, group policies, and permissions.
Strong problem-solving and analytical thinking, with the ability to prioritize and manage multiple issues simultaneously.
Clear communication with technical and non-technical users.
Strong attention to detail and commitment to reliability and security.

Nice To Haves

Microsoft 365 Administrator (MS-102 or equivalent) certification.
Fortinet NSE certification.
Experience with Conditional Access or Zero Trust architecture.
Experience with SIEM or security monitoring tools.
Experience with hybrid cloud/network environments.
Experience with Netskope or Darktrace.

Responsibilities

Administer Microsoft 365 services, including Exchange Online, Entra ID/Azure AD, Teams, and SharePoint.
Create, maintain, and organize security groups, distribution lists, and Microsoft 365 groups.
Manage user lifecycle activities, including account provisioning, deprovisioning, and access control.
Implement and maintain identity and access policies, including MFA, conditional access, and RBAC alignment.
Monitor system health and troubleshoot Microsoft 365 service issues.
Manage and support the Chicago office network infrastructure, including Fortinet firewall configuration and monitoring, LAN/WAN connectivity, and VPN/remote access services.
Diagnose and resolve network performance issues, outages, and connectivity disruptions.
Maintain firewall rules, network segmentation, and access policies.
Coordinate with external vendors and ISPs to resolve incidents and maintain service continuity.
Serve as the primary escalation point for connectivity and Microsoft 365 issues, resolving helpdesk tickets and guiding end users through technical issues.
Support implementation of cybersecurity controls across network and identity systems.
Monitor logs, alerts, and system activity for potential security risks.
Help monitor and upgrade NEF’s Netskope infrastructure and manage Netskope group access.
Maintain accurate documentation for network architecture, firewall configurations, and Microsoft 365 governance policies.
Identify opportunities to improve automation, efficiency, and system reliability, and contribute to standard operating procedures and best practices.