Network Administrator

Town of Essex•Essex Jct, VT

15d•Hybrid

About The Position

The Town of Essex is hiring a Network Administrator to support and maintain computer systems, servers, network equipment, phones, desktops, and peripherals across six Town sites. The role includes installing, diagnosing, repairing, maintaining, and upgrading hardware and software. The Network Administrator provides customer service to internal employees, troubleshoots issues in a timely and accurate manner, and provides end-user training and assistance as needed. The position reports directly to the IT Director and requires a full background investigation because it involves access to highly confidential information within the Essex Police Department IT network. Regular hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, although hours may vary according to municipal needs. Remote work is possible on some days in accordance with the Town’s remote work policy. The position is open until filled.

Requirements

Bachelor’s degree in computer science or an equivalent discipline and/or three years of equivalent work experience; the Town will consider combinations of education and experience that allow for successful performance.
Valid driver’s license that must be maintained.
Prior hands-on hardware troubleshooting experience.
Ability to pass a full background investigation.
Experience with Windows operating systems and Windows Server platforms.
Experience with Microsoft Office, Exchange, Teams, SharePoint, and SQL.
Experience with Microsoft Azure and Active Directory.
Knowledge of voice and data networking concepts, switches, routers, and firewalls.
Experience with virtual environments and backup technologies.
Experience with website design and administration.
Strong knowledge of antivirus software.

Responsibilities

Assist in developing, testing, and maintaining business continuity and disaster recovery plans; maintain current knowledge of plan procedures and respond to crises in accordance with those plans.
Collaborate with IT colleagues to identify and deliver technology services, including training and support for end users on computer operation and related issues.
Use hardware updates, drivers, knowledge bases, and frequently asked questions resources to help resolve problems.
Install, configure, test, maintain, monitor, and troubleshoot Town computer hardware, software, and peripheral devices.
Construct, install, and test customized configurations based on various platforms and operating systems.
Maintain working technical knowledge of current network protocols, operating systems, and standards, including Windows-based operating systems.