Network Administrator- 3706894

AMS Staffing•Chicago, IL

2d•Hybrid

About The Position

The Network Administrator maintains and manages the Firm’s hybrid cloud and on-premises environment and helps plan upgrades and future IT needs. The role supports more than 175 workstations and 160 users, both local and remote, in a Windows Server 2019–2022 and Windows 11 laptop environment. It also administers Microsoft hybrid cloud services, including Active Directory, Exchange, OneDrive, and other cloud applications. The position provides workstation hardware and software support, some server support, issue resolution, and second-level and onsite help desk support through an escalation process. It interacts with users, clients, and vendors, handles after-hours requests, completes assigned projects, and serves as technical backup for Network Administrators and the Chief Information Officer. The role is hybrid in Chicago, Illinois, with work-from-home arrangements after the first several weeks.

Requirements

Some knowledge of Windows Server across versions.
Microsoft cloud administration experience or knowledge.
Windows 11 Group Policy management.
Working ability with Entra ID, Microsoft 365 Suite, and hybrid Active Directory.
Project management skills, including use of Asana.
Three to five years of systems administration experience and Level 2 help desk experience.
Excellent oral, organizational, technical, and interpersonal skills.
Conscientious, thorough, accurate, attentive to detail, responsive, self-motivated, and professional.
Ability to work well with all levels of personnel.
Ability to be on call after hours and weekends.

Nice To Haves

Law firm experience preferred.

Responsibilities

Administer, maintain, and upgrade more than 175 workstations and support more than 160 local and remote users.
Manage the Windows Server 2019–2022 environment and Windows 11 laptop environment.
Administer Microsoft hybrid cloud services, including Active Directory, Exchange, OneDrive, and other cloud applications.
Support workstation hardware and software, and provide server support as needed.
Assist with identifying and resolving issues.
Interact with users, clients, and vendors.
Provide second-level and onsite help desk support through the escalation process, including after-hours requests.
Complete special assignments and projects as assigned.
Provide technical backup for Network Administrators and the Chief Information Officer.
Be available on call after hours and on weekends.
Perform other duties as assigned.