Network Administrator

DAS Health • , (Multiple States)

11d • Remote

About The Position

The Network Administrator is a full-time, fully remote role on DAS Health’s Network Engineering team, open to U.S.-based candidates. The role helps keep healthcare organizations’ networks stable and secure by responding to network alerts and escalated tickets, troubleshooting client LAN, WAN, and wireless environments, and collaborating with other technical teams, particularly during client onboarding. Occasional travel to client sites may be requested, and the role participates in an on-call rotation. Senior-engineer mentorship and certification support are available to support professional growth.

DAS Health provides healthcare IT and business solutions, including managed IT services, cybersecurity, cloud technologies, revenue cycle solutions, EHR consulting, and strategic business services. The company serves physician practices, senior care organizations, specialty providers, and healthcare groups across the country.

Requirements

• Bachelor’s or associate’s degree in IT or a related field, or equivalent experience that includes network administration.
• At least 2 years of network administration experience.
• Experience or formal training in LAN, WAN, wireless, and VoIP technologies and architecture, including network operating systems, network management platforms, and application-layer protocols.
• Strong written and verbal communication skills and ability to work with business and technical audiences.
• Strong time and task management skills, including the ability to manage competing priorities.
• Ability to work independently with minimal supervision and collaborate effectively with clients, peers, managers, and other stakeholders.
• Professionalism, accountability, sound judgment, and confidence in a client-facing environment.
• Self-directed approach, ability to learn quickly, and willingness to take ownership of assigned work.
• Commitment to staying current on networking technologies, infrastructure best practices, and emerging security risks.

Nice To Haves

• Cisco CCNA, CompTIA Network+, or another advanced networking certification.
• Experience in healthcare, managed services, or an information technology services organization.

Responsibilities

• Triage network alerts, incidents, and escalated Service Desk tickets, escalating to Network Engineering when needed.
• Support DAS Health and client LAN, WAN, and wireless networks in day-to-day operations.
• Own tickets through resolution, providing clear documentation and timely status updates.
• Monitor network performance, analyze trends, and address issues before they become outages.
• Coordinate with carriers and vendors to resolve issues.
• Support hands-on projects, including deploying equipment and configuring switches and access points.
• Collaborate with the Service Desk, field teams, Systems Engineering, and Identity Management, especially during client onboarding.
• Document configuration changes and maintain process documentation.
• Help standardize processes and develop networking skills through training and certifications.

Benefits

• Unlimited flexible paid time off (PTO).
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Company-paid life and disability insurance.
• Professional development opportunities, including mentorship, shadowing, and support for earning certifications.
• Opportunity to make a meaningful impact in healthcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree