Network Administrator I
New Orleans Ernest N. Morial Convention Center•New Orleans, LA
About The Position
This role involves monitoring, reporting, and maintaining wired and wireless networks, providing first-level client support for networking needs, and troubleshooting routine connectivity issues. The individual will escalate complex problems to senior staff and follow established procedures and instructions.
Requirements
- Ability to prioritize tasks and follow work plans under direct supervision.
- Ability to troubleshoot routine issues only and escalate complex problems.
- Ability to follow SOPs and instructions accurately.
- Clear written and verbal communication; professional interaction with staff and clients.
- Customer service orientation with ability to work in high-pressure, event-driven environments.
- Attention to detail, adherence to procedures, and willingness to learn from senior staff.
Responsibilities
- Monitor wired and wireless networks for availability and performance.
- Document and escalate unusual activity or outages to senior staff.
- Perform firmware updates and basic device checks under supervision.
- Follow established SOPs for changes and maintenance.
- Generate and review basic network performance reports.
- Provide first-level client support for event-related networking needs.
- Troubleshoot and resolve routine connectivity issues.
- Escalate configuration or design-level issues to senior staff.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
