Network Administrator I (SDA)

Trace Systems • Scott AFB, IL

27d • Onsite

About The Position

Trace Systems is actively recruiting for an experienced and cleared Network Administrator to join our team on-site at Scott AFB, IL. This position supports the Space Defense Agency (SDA) and Defense Information Systems Agency (DISA), providing 24/7/365 technical and operational support as part of a high-visibility, mission-critical Network Operations Center (NOC).

Requirements

• Active, in-scope US Government issued Secret clearance with the ability to obtain a Top-Secret clearance.
• US Citizenship is required.
• Minimum 1 years of networking experience.
• Must possess a DoD-8570 IAT Level II baseline certification (e.g., Security+ CE or equivalent) at the time of start.
• Ability to work in a 24/7 operational environment, including rotating shifts.
• Demonstrated experience in network monitoring, troubleshooting, and service restoration.
• Experience in one or more of the following areas: alarm surveillance, fault management, LAN maintenance, or performance monitoring.
• Proficiency in at least one of the following: routers, switches, routing protocols, Cisco, Juniper, MPLS.
• General understanding of network and transport topologies, including IP and DWDM environments.

Nice To Haves

• Experience in a Tech Control Facility (TCF) or Cyber Transport environment.
• Background in circuit actions and coordination with telecom vendors.
• Familiarity with IP architecture and network design principles.
• Experience working in a Telco Network Operations Center (NOC), including inside and outside plant operations.
• Proficiency with Microsoft Office Suite applications, including Outlook, Excel, Word, Access, PowerPoint, and Teams.
• Additional certifications are a plus, including: CCNA (Cisco Certified Network Associate), JNCIA-Junos (Juniper Networks Certified Associate), F5 Networks Certified Technical Specialist, ITILv4 (Information Technology Infrastructure Library, Version 4).

Responsibilities

• Execute network operations, including monitoring, troubleshooting, and analysis of customer traffic across transport and IP infrastructures supporting SDA and DISA operations.
• Perform real-time failovers and normalization of services and circuits during outages and maintenance windows to ensure service continuity.
• Provide incident detection, correlation, escalation, and resolution support in accordance with Tier I and Tier II NOC responsibilities.
• Maintain situational awareness and proactively communicate service interruptions and status updates to leadership, customers, and partner organizations.
• Support change management and configuration tasks including software upgrades, patching, hardware replacement, and ASI implementation.
• Use incident management and configuration management systems to document all incident lifecycle phases and maintain CMDB accuracy.
• Provide mentorship and training to junior staff, contribute to documentation updates, and drive process improvements within the NOC.
• Apply expert knowledge in one or more of the following technical areas: routers, switches, routing protocols, DWDM, video services, cryptographic devices, VPN, network taps, firewalls, IDS/IPS, Promina, MSPP, and Cisco/Juniper platforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED