NetSuite On-Site Functional Consultant
About The Position
This role involves providing hands-on, on-site support to end users during User Acceptance Testing (UAT) for NetSuite. The consultant will guide users through test scenarios and business processes, answer functional questions, demonstrate system usage, and troubleshoot issues related to configuration, process, data, or users. The position requires documenting defects, gaps, and enhancement requests, and coordinating with project teams for issue resolution. The consultant will also train business users, troubleshoot production issues independently, retest fixes, track UAT progress, assist with test data and workflows, provide knowledge transfer and coaching, escalate critical issues, and support daily UAT status updates.
Requirements
- Solid all-round functional experience with Netsuite, ideally in a manufacturing environment.
- Multiple client references in supporting Netsuite in a Production environment.
- Multi-lingual - English/Spanish.
- Very good communication skills.
- Ability to support upcoming UAT through go-live on-site at client location.
- Ability to train business users in using Netsuite.
- Ability to troubleshoot Production issues independently and discuss fixes.
- Ability to retest fixes with end users and confirm successful resolution.
- Ability to track UAT progress, outstanding issues, and testing blockers.
- Ability to assist users with test data, transactions, workflows, and expected results.
- Ability to provide informal knowledge transfer and end-user coaching throughout UAT.
- Ability to escalate critical issues that could impact UAT completion or go-live readiness.
- Ability to support daily UAT status updates and help drive testing toward completion.
Responsibilities
- Provide hands-on, on-site support to end users during User Acceptance Testing (UAT).
- Guide users through assigned test scenarios and NetSuite business processes.
- Answer functional questions and demonstrate correct system usage.
- Troubleshoot UAT issues and determine whether they are configuration, process, data, or user-related.
- Document defects, gaps, and enhancement requests identified during testing.
- Coordinate with the project functional and technical teams to resolve issues quickly.
- Train business users in using NetSuite.
- Troubleshoot Production issues independently and discuss fixes.
- Retest fixes with end users and confirm successful resolution.
- Track UAT progress, outstanding issues, and testing blockers.
- Assist users with test data, transactions, workflows, and expected results.
- Provide informal knowledge transfer and end-user coaching throughout UAT.
- Escalate critical issues that could impact UAT completion or go-live readiness.
- Support daily UAT status updates and help drive testing toward completion.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
