NetSuite Administrator - Apparel Industry

Retrofête•New York, NY

6d•$95,000 - $135,000

About The Position

We're looking for a NetSuite Administrator to own and evolve our ERP ecosystem as we scale our apparel business and report into our VP of Technology. This role sits at the intersection of finance, supply chain, and technology. You’ll manage day-to-day NetSuite administration while driving integrations with EDI trading partners, 3PL warehouses, wholesale platforms, and other systems via Celigo. You'll be the go-to person for keeping order-to-cash and procure-to-pay processes running smoothly across a complex, multi-channel apparel operation.

Requirements

3+ years of hands-on NetSuite administration experience, ideally in apparel, consumer goods, retail, or wholesale distribution
Solid understanding of NetSuite's Financials module (GL, AP/AR, multi-subsidiary, tax)
Direct experience managing EDI transactions and trading partner relationships (retail EDI a strong plus)
Hands-on experience building and maintaining integrations in Celigo/Integrator.io
Experience with 3PL integrations and warehouse/fulfillment workflows
Working knowledge of SuiteScript, SuiteFlow, and saved search/report building
Strong troubleshooting skills and comfort working across finance, ops, and IT stakeholders
Excellent communication skills and ability to translate business needs into system solutions

Nice To Haves

NetSuite SuiteFoundation or ERP Consultant certification
Experience with apparel-specific attributes: style/color/size matrices, wholesale chargebacks, drop-ship models
Familiarity with eCommerce platforms and their NetSuite integrations

Responsibilities

Serve as the primary system administrator for NetSuite, managing roles, permissions, workflows, saved searches, dashboards, and custom records
Configure and maintain core modules including Order Management, Inventory, Purchasing, and Financials
Manage sandbox refreshes, release testing, and change management for NetSuite updates
Troubleshoot day-to-day user issues and serve as tier-1/tier-2 support for the business
Support and maintain NetSuite Financials, including GL, AP, AR, fixed assets, multi-currency/multi-subsidiary structures, and revenue recognition
Partner with Accounting and FP&A on month-end close processes, reconciliations, and financial reporting within NetSuite
Configure and maintain items, pricing, tax schedules, and intercompany transactions
Assist in the design and maintenance of custom financial reports, saved searches, and KPI dashboards
Manage EDI transaction sets (e.g., 850, 810, 856, 852, 940, 945) with wholesale, big-box, and drop-ship trading partners
Troubleshoot EDI mapping errors, failed transactions, and partner onboarding issues
Work with EDI/VAN providers to test and certify new trading partner connections
Ensure EDI compliance with retailer-specific requirements (chargebacks, ASN accuracy, labeling compliance)
Build, monitor, and maintain integration flows in Celigo (Integrator.io) connecting NetSuite to EDI, 3PL, eCommerce, and other third-party systems
Design and troubleshoot integration flows, mappings, and error handling/exception queues
Monitor integration health, resolve failed syncs, and proactively identify data discrepancies
Document integration architecture and maintain a library of flow configurations
Manage NetSuite's integration with third-party logistics (3PL) providers for inventory sync, order fulfillment, and shipment tracking
Troubleshoot inventory discrepancies, fulfillment errors, and shipping/tracking data issues between NetSuite and 3PL systems
Support onboarding of new 3PL partners or warehouse locations, including integration setup and UAT
Coordinate with Operations/Supply Chain on inventory accuracy across NetSuite and warehouse management systems
Support integrations between NetSuite and wholesale-focused platforms such as Joor for order writing, showroom, and buyer-facing workflows
Troubleshoot data sync issues between wholesale ordering platforms and NetSuite (orders, inventory availability, customer/item data)
Gather requirements from Finance, Operations, Sales, and Customer Service teams and translate them into NetSuite configurations or enhancement requests
Partner with external NetSuite consultants/developers on larger customizations (SuiteScript, SuiteFlow, SuiteBuilder) as needed
Maintain system documentation, SOPs, and training materials for end users