Neighborhood Victim Advocacy Program Director

Bridges Healthcare • New Haven, CT

21h • $66,000 - $68,000 • Onsite

About The Position

The Neighborhood Victim Advocacy Director provides leadership and oversight of the Neighborhood Victim Advocacy Program while maintaining a direct service caseload. This role is within the Family Centered Services Division in New Haven.

Requirements

• Bachelor's degree required (Master's preferred) in Social Work, Criminal Justice or a related field.
• Minimum Three years of progressively responsible experience in victim services or a related human services field.
• Previous direct service experience is required.
• Strong communication, organizational, and relationship-building & collaboration skills required.
• Must be comfortable conducting home visits.
• Access to reliable transportation on a consistent basis.
• Valid driver's license and automobile insurance required.

Nice To Haves

• Master's degree preferred.
• Supervisory experience is preferred.
• Understanding of the dynamics of violence and victimization and trauma-informed service delivery is preferred.
• Experience with documentation, data collection, report writing, and meeting contractual deadlines is strongly preferred.

Responsibilities

• Maintain an active caseload and perform all core responsibilities of a Neighborhood Victim Advocate, including client outreach and engagement, assessment, crisis intervention, safety planning, court advocacy, victim compensation assistance, support group facilitation, referrals to community resources, and other direct services.
• Conduct community outreach to identify, recruit, and assess adult and child victims of crime.
• Select, implement, and facilitate agency-approved curricula during individual and group services.
• Build and maintain collaborative relationships with community partners.
• Provide regularly scheduled individual and group supervision to program staff, including field accompaniment, observation, coaching, and professional development.
• Conduct performance evaluations and provide ongoing feedback and support to direct reports.
• Supervise student interns and support staff serving as task supervisors.
• Develop and maintain program resources that enhance service delivery and staff effectiveness.
• Attend professional trainings and maintain current knowledge of best practices related to victim services and trauma-informed care.
• Maintain timely, accurate, organized, and complete client records in accordance with agency, contractual, and legal requirements.
• Collect, monitor, and maintain program data to support contract compliance and quality service delivery.
• Prepare, review, and submit accurate and timely quarterly reports and all other required reports to funding sources by established deadlines.
• Monitor program outcomes and identify areas for improvement to ensure compliance with agency and funder expectations.
• Independently organize workload, prioritize competing responsibilities, and consistently meet deadlines with minimal supervision.
• Maintain strict confidentiality in accordance with agency policy and applicable laws.
• Perform other related duties assigned by the Director of Community Programs.

Benefits

• Competitive pay commensurate with experience
• Medical and Dental with significant employer contribution to the premiums and HSA (if chosen as your plan)
• 403(b) with a generous employer contribution
• Employer-Paid Life Insurance
• Paid Vacation with 22 days to start
• paid personal days
• paid sick time
• paid winter holiday break days
• 11 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level