Neighborhood Services Specialist

Alvarado, City of•Alvarado, TX

4d•Onsite

About The Position

Under the general supervision of the Neighborhood Services Manager, duties include conducting inspections and identifying code violations; preparing and mailing various reports, notifications, and citations; meeting with homeowners, renters, and business owners to facilitate voluntary code compliance and final resolution; making court appearances; answering questions and providing information regarding zoning and code violation issues and minimum standards for residential, multi-family, and commercial properties. Duties also include completing data entry, maintaining accurate records, and assisting with special projects as needed. Must also have a clear understanding of city ordinances and codes, and possess good communication and presentation skills. Work hours are Monday - Friday, 8:00 am - 5:00 pm, and some after-hours and Saturdays may be required on occasion.

Requirements

High School Diploma or G.E.D. required
Current Registered Code Enforcement Officer License issued by the Texas Department of Licensing and Regulation (TDLR) or the ability to obtain within one (1) year of employment
Minimum of one (1) year of job or field-related experience or equivalent duties
Valid Class C Driver’s License
Ability to gain knowledge of the City of Alvarado's code of ordinances, zoning codes, property maintenance code, and oversee its enforcement
Ability to communicate professionally, tactfully, and effectively with the public, developers, co-workers, administrative staff, local agencies, and members of City Council
Ability to make clear and concise decisions regarding life, health, and safety issues regarding the public.
Ability to maintain records, prepare reports, routine correspondence, and memorandums.
Skilled in communicating effectively orally and in writing, and in advising on standard compliance methods.
Ability to negotiate and resolve complex and sensitive problems.
Ability to understand and follow written and oral instructions.
Ability to handle multiple assignments.
Exceptional organizational and time management skills
Collaborative and team-oriented
Knowledge of computer operations for daily input
Ability to work evenings and weekends occasionally, as needed

Nice To Haves

Two (2) years of experience in Code Enforcement working for a municipality
Relevant Licensing or Certifications

Responsibilities

Provide direction when deficiencies or violations are discovered and issue “Stop Work” orders or citations for non-compliance with appropriate codes.
Prepare reports of field inspections, and may consult with the City Attorney and act as a witness in the prosecution of code violators
Investigate complaints and notify the parties out of compliance with ordinances, what changes are required, and develop written evidence for possible legal action.
Patrol neighborhoods, identifying violations of health, building, zoning, and other City ordinances, and enforcing the applicable law.
Enforce ordinances in response to complaint calls, dispatched calls, or personal observation.
Investigate and assist in the legal process of the abatement of abandoned and dangerous buildings.
Maintain an accurate daily log and a list of current inspections, complaints, and problems reported so that the status can be determined at all times.
Prepare all necessary documents and input all cases into the computer program.
Prepare cases for court and appear in court as needed.
Answer questions regarding various codes and ordinances, receive and log complaints, putting hostile and upset people at ease.
Organizes own work, sets priorities, and meets critical deadlines.
Develop and maintain detailed case files using Incode Call Center Program and/or My Government Online (MGO) software.
Responsible for the care, condition, and use of city equipment
Performs other job-related duties/activities as requested, required, or directed