Neighborhood Preservation Manager (Development Services Administrator)

County of Orange•Orange County, CA

6d•Onsite

About The Position

OC Development Services is looking for a Neighborhood Preservation Manager who will be responsible for overseeing and managing the Code Enforcement activities of the County, specifically the assignment of code cases to Code Enforcement Officers, monitoring the efforts to garner compliance, and providing general and specific direction to the assigned officers on the resolution of numerous code cases. This position will also serve as the assigned case officer for cases that are difficult or challenging. It is imperative that all this work is completed as quickly and efficiently as possible to obtain compliance.

Requirements

Four (4) or more years of professional experience inspecting and enforcing land zoning codes, nuisances, building, grading, and/or property maintenance ordinances
One (1) or more years of lead/supervisory experience
California Driver's license, Class C or higher, is required for this assignment
State and local regulations pertaining to land use, zoning, nuisance, property maintenance, and building safety
Operational characteristics, services, and activities of a code enforcement program
Principles and practices of code enforcement, including identification and investigation techniques
Methods and techniques of code enforcement
Legal aspects of code administration
Principles of municipal budget preparation and administration
Operate modern office equipment, including computer equipment
Navigate computer-based Land Management Systems and Geographic Information Systems
Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
Conduct conflict resolution in a positive and constructive manner
Effectively and efficiently produce results consistent with program objectives
Interpret and explain County code enforcement policies and procedures
Interpret and apply federal, state, and local policies, laws, and regulations
Read and interpret data, maps, plans, and legal descriptions
Maintain work records and compile operating, budget, and program or activity reports
Oversee and participate in the management of a comprehensive municipal code and permit compliance program
Principles of management, training, and performance evaluation
Project management and tracking software systems, especially the reporting and tracking of assignments to multiple staff members
Communicate clearly and concisely, both orally and in writing
Establish and maintain effective working relationships with those contacted in the course of work

Nice To Haves

Previous coursework or training related to code enforcement is preferred but not required
California Association of Code Enforcement Officers (CACEO) Levels I, II, and III Certification (or its equivalent) and PC 832 Certification are highly desirable
California Association of Code Enforcement Officers (CACEO) Levels I, II, and III Certification (or its equivalent) and PC 832 Certification must be obtained prior to the completion of the probationary period

Responsibilities

Plan, prioritize, assign, supervise, and review the work of technical and clerical staff involved in the County’s code enforcement program, ensuring that work is performed in a timely manner and in conformance with established policies, procedures, and regulations
Perform the full range of code enforcement duties; perform a variety of field and office work in support of the code enforcement program; enforce compliance with County regulations and ordinances, including those pertaining to zoning, land use, nuisance housing, building codes, health and safety, blight, and other matters of public concern
Maintain accurate documentation and case files on all investigations, inspections, and enforcement activity to substantiate violations; draw diagrams and illustrations; and take photographs
Receive, respond to, and resolve difficult and sensitive citizen inquiries and complaints, reports from other agencies and departments on alleged violations of County zoning and related municipal codes and ordinances; interview complainant and witnesses; conduct investigations and provide recommendations for resolution
Supervise, train, direct, coordinate, and evaluate the work of lower-level staff
Participate in field activities and investigations; review reports and correspondence prepared by Code Enforcement Officers; may issue citations and prepare requests for criminal complaints as appropriate; prepare cases for prosecution; prepare materials for hearings; may testify in court regarding compliance action
Build effective working relationships inside and outside the organization, in working with local agencies and regional planning bodies
Exhibit courage to act by tackling difficult challenges relating to code compliance issues
Experience in supervising staff who may or may not be direct reports, including outside contractors
Assist in ensuring the achievement of department objectives
Project management and tracking software systems, especially the reporting and tracking of assignments to multiple staff members
Communicate clearly and concisely, both orally and in writing
Establish and maintain effective working relationships with those contacted in the course of work
Manage sensitive and confidential issues
Excellent writing skills for report preparation, writing, and communicating with a wide range of audiences
Ability to communicate timely and effectively, using both technical and non-technical language with elected and appointed officials, appointed commission and board members, developers, stakeholders, contractors, engineers, trade professionals, and the public, both verbally and in writing