Home Preservation Administrator

City of Raleigh North Carolina•Raleigh, NC

7d•Onsite

About The Position

The Housing and Community Development Department is committed to improving the quality of life for all Raleigh residents through a variety of programs and activities throughout the city. The Department provides funding to create and preserve affordable housing and for services and programs benefitting low- to moderate-income people. The Department enforces codes to ensure safe and decent housing and carries out neighborhood revitalization and community engagement and enrichment activities. The Home Preservation Administrator role is key to the successful implementation of housing and community development programs and services. The Housing and Community Development Department administers the City’s housing programs funded with local and federal funds, including loans for affordable multifamily housing development, homebuyer assistance, and owner-occupied home repair. The Department seeks a highly organized and self-directed community development professional with excellent communication skills and a commitment to professional excellence to serve as its Home Preservation Administrator. This position manages the City’s home repair loan programs, including managing contracts and partnerships with contracted parties who provide program administration and construction management services, coordinating loan closings with outside legal counsel, communicating with homeowners and fielding program inquiries, conducting outreach and building partnerships, and managing program data and reporting. The ideal candidate will have interest in and experience with housing and community development programs, and preferably experience in home repair programs and federal funding sources including HOME and CDBG. They will have excellent written and verbal communication skills, project management skills, and facility with data. This position will be supervised by the Housing Programs Supervisor, but the ideal candidate will be self-directed, able to manage the programs in their portfolio with minimal supervision and capable of making program and policy recommendations.

Requirements

Bachelor's Degree in Finance, Economics, Business Administration, City Planning, Public Administration, Real Estate, or related field; 3 to 5 years’ experience in program management, grant management, supervisory, or a related field OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted
Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Nice To Haves

Outstanding interpersonal skills to establish and maintain effective working relationships with staff, other departments, elected officials, the media, the public, and community organizations
Exceptional project management and time management skills, including planning, organizing, evaluating, and implementation
Strong written and verbal communication skills, including public presentation skills
AICP, NDC Housing Development Finance Professional Certification, or other related professional certifications preferred
Proficiency with Microsoft Office programs, specifically Excel and PowerPoint, as well as Windows accessories
Knowledge of: Interpreting, monitoring and reporting financial information and statistics
Knowledge of: Principles and methods of community organization
Knowledge of: Principles and practices of public and business administration
Knowledge of: HUD funded programs
Knowledge of: Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications
Skill in: Communicating industry information regarding current issues and presenting findings
Skill in: Planning, assigning, reviewing, and evaluating the work of others
Skill in: Verbal, written, and interpersonal communication
Skill in: Project management
Ability to: Exercise significant judgment and discretion in applying and interpreting policies and procedures
Ability to: Provide appropriate documentation to support conclusions
Ability to: Review and document compliance with laws and regulations
Ability to: Prepare written findings and present recommendations supported by facts
Ability to: Prepare and analyze financial information involving existing issues pertaining to the subject area

Responsibilities

Managing contracts with third-party program administrator(s) and construction manager(s)
Project managing all home repair projects in the City’s three programs (and any future program iterations) from application intake through completion and loan close-out
Reviewing client intake packages, scopes of work, and bids furnished by contracted program administrator(s) and construction manager(s) to ensure eligibility and compliance with program guidelines
Managing loan closings for funded homes by collaborating with contracted outside counsel to review documents and working with Department finance staff to set up and process funding disbursements
Collecting, maintaining, and analyzing data on clients and projects (including beneficiary, project, and budget data). Using data to report on trends, respond to inquiries from staff leadership and City Council, make recommendations for program and policy updates, and help determine program impacts
Promoting programs, attending community events, and making presentations to community groups, City leadership, and City Council, as requested
Creating partnerships that help promote programs, improve service delivery, and meet community and client needs.
Maintaining relationships with partners and community organizations to stay aware of trends and upcoming projects
Evaluating appropriateness of projects for federal or local funding, specifically for the HOME Investment Partnerships Program and the Community Development Block Grant Program (CDBG). This requires possessing or obtaining working knowledge of HOME and CDBG regulation and program guidelines.
Ensuring compliance with federal, state, and local funding sources, including conducting Environmental Reviews as needed
Coordinating with contracted partners and Department staff to ensure beneficiary data for federally funded projects is accurately entered into the Integrated Disbursement Information System (IDIS) and that deadlines for the commitment or expenditure of federal funds are met
Collaborating with other staff to monitor post-completion compliance including evaluating requests for subordinations or modifications to loans and coordinating with a third-party loan servicer to ensure balance accuracy and other servicing matters