Navigator, Thrive Initiative

Fort Dodge Community School District•Fort Dodge, IA

4d•Onsite

About The Position

The Navigator provides support and guidance to clients by assessing their needs and developing plans of care. The role works with clients and their families to coordinate services and resources and help ensure clients receive appropriate care. The Navigator builds trusting relationships, advocates for vulnerable individuals, connects them with providers and community resources, and supports clients in pursuing and following through on their goals. The position also maintains case-management documentation and reports on client progress in accordance with federal grant regulations and monthly performance requirements. The Navigator works with Thrive partners, other Navigators, community service providers, and designated individuals. Work is performed primarily in an office setting, with regular travel between district buildings and occasional evening events. The role may involve working with clients in jails, ACC offices, DCFS offices, courts, and family shelters. Other duties may be assigned.

Requirements

A bachelor's degree in social work, criminal justice, or a related human service field is preferred.
One year of work with vulnerable individuals is preferred.
Ability to drive or otherwise travel between locations.
Ability to work with clients in settings such as jails, ACC offices, DCFS offices, courts, and family shelters.

Nice To Haves

Bachelor's degree in social work, criminal justice, or a related human service field.
One year of work with vulnerable individuals.

Responsibilities

Assess individuals to identify relevant resources and guide them through the resource-connection process.
Build strong, trusting relationships with clients and advocate for vulnerable individuals.
Serve as a bridge between individuals and providers to increase client involvement in their care plans.
Coordinate access to resources and treatment options.
Maintain detailed client documentation in the designated case-management system and update it regularly to meet federal grant and monthly reporting requirements.
Refer individuals to appropriate outside organizations and follow up to ensure their needs are met and services support their goals.
Empower clients to lead themselves and hold them accountable for following through on plans they have developed.
Advocate for clients in areas of their lives, including providing support at court sessions and DCFS hearings.
Report regularly to designated individuals on client progress and participation.
Work with clients in settings that may include jails, ACC offices, DCFS offices, courts, and family shelters.
Develop and maintain trusting, positive relationships with Thrive partners and stakeholders.
Develop working relationships with other Navigators and community service providers.
Participate in Thrive and Restore Hope meetings and trainings.
Promote organizational and community collaboration.
Conduct oneself in a manner consistent with Restore Hope professional standards.
Perform other duties as assigned.