Wrap Around - Navigator

Puyallup Tribe of Indians•Tacoma, WA

1d•Onsite

About The Position

The Wraparound Casework Navigator will work closely with program stakeholders, clients and families to assist in the development of collaborative culturally-competent, strengths-based, individualized service plans, assists in accessing referrals according to case plans, review and monitor case/care plans according to established outcomes.

Requirements

Minimum requirement of a bachelor’s degree (BA) in social or health services and two-years experience in social or health services including experience in wraparound care, case management, training and working with Native American individuals and families; or satisfactory equivalent combination of education and experience
Intermediate computer skills in word processing, spreadsheets, databases and presentations—including Microsoft Word, Excel and PowerPoint—is required
Ability to interact tactfully and positively with Tribal members, community members, external stakeholders and all levels of staff and management
Maintain the highest and strictest level of confidentiality
Ability to read, analyze and interpret common professional journals, financial reports, and legal documents
Ability to write reports and business correspondence
Ability to effectively present information to management, employees and groups of people
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio and percent and to draw and interpret bar graphs
Possess independent decision-making skills
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Have and maintain a valid Washington State driver’s license and proof of insurance is required
The driver’s license must not contain any restrictions that would otherwise prevent the employee from driving a GSA vehicle
Pass a criminal background check prior to, and periodically throughout, employment and must not have any felony convictions
Willing to attend and participate in appropriate educational training program(s) to enhance skill, knowledge and abilities
Knowledge of justice, medical and social serviced provided by the Tribe and by external agencies
Must be able to work effectively with individuals, groups and committees

Responsibilities

Conducts initial intakes of clients who are sent through the Wraparound Department to determine where the case should be directed to, assist in assessing initial needs and best course of action in meeting their needs
Creates care plans based on client and family needs; contacts specific stakeholders for services; refers client and family as needed
Coordinates staffing with stakeholders to ensure that clients’ needs are met and appropriate wrap-around services are provided, including cultural, vocational, education, health, counseling, etc.
Ensures that clients receive follow-through from stakeholders services
Build positive relationships with community members, families and internal and external stakeholders
Provides for flexibility in program case management to meet changing needs of client and/or family; meets with clients and families and Stakeholders often to follow up on referrals and progress of case plan and assess any need for changes
Provides client assistance as needed including coordinating transportation; client referrals and assistance to help client become involved in community
Continue program growth by researching and coordinating with agencies that participate, refer and provide services to wraparound participants
Maintain the strictest adherence to confidentiality
Performs other duties as assigned