Navigator RN Lead

Dignity Health Medical Group • Phoenix, AZ

21d • $39 - $58

About The Position

As a Navigator RN, provide expert nursing guidance and support to patients navigating complex healthcare journeys. Assess patient needs, educate patients on treatment options, coordinate care among multiple providers, and facilitate access to resources while serving as a central point of contact. The role also includes performing regular Nurse Navigator duties and helping ensure clinical communication and workflows are followed in partnership with vendors and other clinical entities.

Assume operational oversight of the practice when the Practice Manager is absent. Support the Practice Manager with department coverage, schedule adjustments, meeting and training-session scheduling, and communicating schedules to staff. Train new hires on computer systems and serve as an EMR subject matter expert.

Requirements

• Bachelor of Science in Nursing (BSN).
• Three years of RN experience in an inpatient or outpatient setting.
• Excellent interpersonal skills and the ability to communicate effectively verbally and in writing while providing excellent customer service.
• Excellent organizational skills and the ability to handle multiple priorities and tasks simultaneously while maximizing productivity and effectiveness.
• Ability to adapt quickly and smoothly to changes in duties.
• Basic computer literacy and proficiency.
• Arizona Registered Nurse license.
• American Heart Association Basic Life Support (BLS) CPR.

Nice To Haves

• Oncology experience.
• Supervisory or lead experience.
• Electronic Medical Record (EMR) experience.

Responsibilities

• Perform regular Nurse Navigator core duties.
• Assess patient needs, educate patients on treatment options, coordinate care across multiple providers, and facilitate access to resources.
• Act as a central point of contact for patients navigating complex healthcare journeys.
• Partner with vendors and other clinical entities to ensure clinical communication and workflows are followed.
• Assume operational oversight of the practice in the absence of the Practice Manager.
• Support the Practice Manager in ensuring full department coverage, including making schedule changes and adjustments as necessary.
• Support the scheduling of practice meetings and training sessions and communicate the schedule to staff.
• Provide computer system training to new hires.
• Serve as an EMR subject matter expert.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level