Navigator POSC

SHIELDS FOR FAMILIES • Los Angeles, CA

15d • $29 - $31 • Onsite

About The Position

The Navigator POSC provides prenatal and postpartum support to women identified with substance misuse or substance use disorders through hospital and home visits. The role conducts assessments, enrolls participants, and collaborates with families and hospital staff to develop individualized Plans of Safe Care. Navigators educate families on prenatal and postnatal care, breastfeeding, parent–infant attachment, child development, home safety, and maternal and infant health. They identify participant strengths, needs, and barriers and connect families with behavioral health services, substance use treatment, home visitation programs, and other community resources. The role provides empathetic, family-centered support to mothers, infants, and families and participates in a countywide collaborative supporting implementation of Plans of Safe Care in Los Angeles County.

The position is based at 11601 South Western Ave in Los Angeles, with in-person and office/field work. Clients and families served reside in the Lancaster, Sylmar, South Los Angeles, Compton, Watts, and Lynwood areas. The schedule is Monday to Friday, 8:30 a.m. to 5:00 p.m. The position is non-exempt and pays $28.84–$31.25 per hour.

Requirements

• Basic advocacy skills and clear verbal and written communication.
• Strong organizational, analytical, and computer skills, including proficiency with word processing software.
• Sound judgment, commitment to team goals and the SHIELDS for Families mission, and ability to adapt and learn new skills as program needs evolve.
• Experience working with individuals with substance use disorders and underserved populations.
• Either a Bachelor’s degree and at least one year of experience, or a high school diploma and three years of experience providing direct services in social services or a related field, including work with high-risk families or children. Relevant experience may substitute for education.
• Valid California driver’s license, car insurance, acceptable driving record, and reliable transportation.
• Ability to provide services using a culturally responsive and community-centered approach.

Nice To Haves

• Bilingual Spanish.
• Bachelor’s degree.

Responsibilities

• Work with hospital social work teams to assess and enroll participants at the bedside and develop Plans of Safe Care with families and care teams.
• Conduct prenatal and postpartum home visits, provide parenting and maternal health education, and coordinate referrals to appropriate services and community resources.
• Maintain supportive relationships with participants using a compassionate, family-centered approach.
• Complete timely and accurate documentation, including screenings, assessments, progress notes, and Plan of Safe Care records.
• Coordinate services through case conferences and collaboration with referral sources, including the Department of Children and Family Services and community agencies.
• Collect and enter program data, maintain updated community resource information, generate reports, and submit monthly updates to the program manager.
• Attend required meetings and trainings, maintain compliance with agency and regulatory requirements, and support program events and activities as needed.
• Educate families about prenatal and postnatal care, breastfeeding, parent–infant attachment, child development, home safety, and maternal and infant health.
• Identify participant strengths, needs, and barriers and connect families to behavioral health services, substance use treatment, home visitation programs, and other community resources.
• Participate in a countywide collaborative supporting implementation of Plans of Safe Care in Los Angeles County.

Benefits

• Employer-paid medical insurance for employee and family.
• Employer-paid dental insurance.
• Employer-paid vision insurance.
• Employer-paid group life insurance for employee.
• Employer-paid sick pay: 12 days per year.
• Employer-paid vacation pay: 10–20 days per year depending on years of service.
• Employer-paid anniversary holiday: 1–5 days annually depending on years of service.
• Employer-paid birthday holiday: 1 day annually.
• Supportive, fun, and friendly team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED