Navigator

Endeavors•San Antonio, TX

About The Position

The Navigator combines outreach and case management to support Veterans experiencing chronic homelessness. The role assists Veterans in accessing community support systems, services, benefits, and permanent housing. The Navigator directly supports the homeless Veteran community and collaborates with multiple service providers, meeting regularly to triage cases, staff them, and house the most vulnerable unsheltered Veterans. The position leads assistance for Veterans with a history of homelessness and serves as the first point of contact, making it crucial to build trust and rapport. The role requires regular and acceptable attendance, daily access to a vehicle without prior notice, and willingness to travel to various locations as business needs dictate. Endeavors provides an employment environment free from discrimination and bases employment decisions on job-related qualifications and abilities.

Requirements

  • Bachelor’s degree in Social Work, Sociology, Psychology, or a related field.
  • At least 1 year of case management experience.
  • Maintain regular and acceptable attendance as determined by the employer.
  • Valid driver’s license with a clear record.
  • Daily use of a vehicle without prior notice.
  • Availability and willingness to travel to various locations as business needs dictate.

Nice To Haves

  • 3 or more years of case management experience preferred.
  • Experience working with the homeless Veteran population, including outreach targeting the most vulnerable unsheltered Veteran households, preferred.
  • Knowledge of VA programs, facilities, and community resources preferred.
  • LMSW, LBSW, or LMFT preferred.

Responsibilities

  • Conduct outreach and provide case management to Veterans experiencing chronic homelessness.
  • Assist Veterans in accessing community support systems, services, benefits, and permanent housing.
  • Collaborate with multiple service providers and participate in regular meetings to triage, staff, and house the most vulnerable unsheltered Veterans.
  • Lead assistance for the Veteran population with a history of homelessness.
  • Serve as the first point of contact for affected Veterans and build trust and rapport.
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