Navigator, Participant Wellness & Safety

AVIVO•Minneapolis, MN

10d•$25 - $31•Onsite

About The Position

The Navigator in Avivo’s Participant Wellness & Safety Program works directly with individuals experiencing homelessness, substance use disorders, and complex health challenges. Using trust-based relationships and low-barrier engagement, the Navigator connects participants to critical services such as healthcare, treatment, and housing stabilization. The position’s goals are to prevent overdoses and overdose deaths and to help stop the spread of communicable diseases. The Navigator works one-on-one with people actively using opioids and other substances and builds internal capacity for Avivo teams through training, consultation, and other approaches. The role emphasizes meeting people where they are, building nonjudgmental relationships, and helping participants move toward stability, health, and recovery. This is a full-time position with a 32-hour work week and full-time pay and benefits. The role is based at Avivo Village in Minneapolis, Minnesota, and is a day-shift position.

Requirements

High school diploma or GED.
At least two years of experience working with single adults experiencing homelessness, or similar experience.
Experience developing and delivering culturally responsive services for individuals living with serious mental illness (SMI) and/or substance use disorders (SUD).
Understanding of trauma-informed care, harm reduction, and recovery-oriented approaches, or willingness to learn.
Knowledge of community resources, housing systems, and behavioral health supports.
Strong relationship-building skills and ability to engage participants in a nonjudgmental, person-centered way.
Experience using electronic health records and tracking participant data.
Ability to manage documentation, communication, and multiple priorities in a fast-paced environment.
Strong communication and collaboration skills.
Valid driver's license, insurance, a clean driving record, and reliable transportation.

Nice To Haves

Lived experience is valued and may be considered as part of the experience requirements.

Responsibilities

Build trusting, consistent relationships with participants using trauma-informed, person-centered approaches.
Connect individuals to healthcare, MAT/MOUD, Naloxone and overdose response training, and treatment services.
Coordinate referrals and warm handoffs with internal teams and community partners.
Support participants in developing and working toward self-directed recovery and wellness goals.
Develop crisis plans and provide de-escalation and crisis intervention as needed.
Conduct outreach and engagement with individuals experiencing homelessness, including people not connected to services.
Host or support HIV and Hepatitis C testing events and connect participants to follow-up care.
Maintain accurate and timely documentation in electronic health record systems and required reporting tools.
Collaborate across teams and with partners to improve access to services and reduce barriers.
Contribute to a culture of dignity, safety, and equity in participant interactions.
Build internal capacity for Avivo teams through training, consultation, and other creative methods.

Benefits

Full-time pay and benefits with a 32-hour work week.
Medical health plan.
Health Savings Account (HSA).
Nice Healthcare, including chat, video visits, and in-home primary care visits.
Dental plan.
Dependent Care Flexible Spending Account (FSA).
Basic and voluntary Life/AD&D insurance.
Long-term disability.
Option to purchase critical illness, accident insurance, and short-term disability.
401(k) plan.
10 paid holidays and generous PTO.