Navigator l

Community Bridges•Albuquerque, NM

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a continuum of care through programs in Arizona, Oklahoma, and the District of Columbia. Its services include residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services for people experiencing crisis, opioid use disorder, homelessness, and mental illness. The Navigator I helps clients succeed by identifying and reducing barriers and connecting them with services and resources. The role supports individuals who need additional engagement through outreach, engagement, case management, and ongoing wraparound services. The Navigator I maps appropriate next steps to help individuals access services and achieve ongoing success, working as part of a multidisciplinary team of internal and external stakeholders. The Navigator I documents and tracks required patient interactions in accordance with applicable Arizona Administrative Code and Arizona Department of Health Services/Department of Behavioral Health Services requirements, the CARF standards, CBI policies and procedures, and program-specific requirements.

Requirements

High school diploma or GED.
Valid driver's license in good standing.
Clear 39-month motor vehicle record.

Nice To Haves

Associate degree or higher in a field related to behavioral health.
At least six months of recovery from substance use and/or mental health disorders.
1–3 years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
1–3 years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

Identify and reduce barriers to client success and connect clients with needed services and resources.
Conduct outreach and engagement with individuals who need additional support.
Provide case management and ongoing wraparound supportive services.
Map out appropriate next steps to help individuals access services and achieve ongoing success.
Work with a multidisciplinary team of internal and external stakeholders.
Document and track required patient interactions in accordance with applicable regulations, standards, policies, procedures, and program requirements.