TGP/SNG WEAR Scheduling Manager

Kinder Morgan • Houston, TX

2d • Onsite

About The Position

Kinder Morgan is seeking a Natural Gas Interstate Pipeline Scheduling Manager to join the East region Scheduling team in their Houston office. This role involves supervising a team of professional schedulers responsible for Kinder Morgan’s natural gas interstate pipeline assets, primarily TGP and SNG. The position requires providing management, training, and delegation of responsibilities, interpreting tariff and company policy, and maintaining practices that encourage teamwork and minimize uncertainty. The manager will advise on issue resolution with customers, which may require after-hours calls, and oversee daily scheduling tasks for transportation and storage services using DART. Key responsibilities include monitoring point flows, complying with SOX processes for customer imbalances, acting as a management contact for shippers and other personnel on operational issues, communicating physical operating issues, preparing performance reviews, setting goals, fostering a high-performing culture, responding to data requests, coordinating system enhancements, and communicating issues within Business Management. The role also involves coordinating with IT and other departments on system testing and enhancements.

Requirements

• Bachelor’s degree in a business or technical discipline.
• Three (3) + years experience in the pipeline industry, preferably dealing with operations/nomination/confirmation/scheduling processes or other relevant areas.
• Understanding of natural gas pipeline business operations issues and general understanding of Kinder Morgan’s DART Scheduling system.
• Working knowledge of one or more of Kinder Morgan’s Interstate Pipeline tariffs specifically focusing on the services and scheduling areas.
• Working knowledge of NAESB Standards and Guidelines as it relates to Nominations, Confirmations, and Scheduling.
• Well-balanced interpersonal skills and strong verbal and written communications skills are required. Clearly communicate, orally (face to face and by telephone) and in writing using good business grammar with employees at various levels in the company, customers, and others in business relationships.
• Demonstrate intermediate to advanced computer skills using Microsoft Office (Word, Excel, Outlook) and ability to quickly learn other relevant computer systems.
• Ability to analyze complex issues and manage a demanding workload effectively to ensure deadlines are met.
• Manage a remote staff and perform associated personnel administrative functions.
• Accept direction and supervision and work effectively and cooperatively with others building strong relationships with a variety of people both internal and external maintaining a professional and respectful demeanor.
• Direct external customer issue resolution.
• Proven ability to be an integral member of a team.

Nice To Haves

• Prior leadership/managerial experience preferred.

Responsibilities

• Provide management, training, and delegation of responsibilities across a team of pipeline schedulers.
• Responsible for the interpretation of tariff and company policy with respect to nominations, meter allocations, customer service and scheduling natural gas transportation/storage across the Kinder Morgan interstate pipelines.
• Maintain practices, processes, and procedures, which encourage teamwork and decision making while minimizing uncertainty.
• Advise Scheduling Representatives in issue resolution with customers which will require after-hours calls at times.
• Oversee daily scheduling tasks across both the day and night teams for transportation and storage services using DART.
• Monitor point flows at key locations on the pipeline system.
• Monitor and comply with all SOX processes related to customers’ imbalances, including both transportation and operational balancing agreements (OBA).
• Management contact for shippers, point operators, pipeline field personnel and Gas Control concerning specific interconnect issues impacting gas scheduling including operational changes/restrictions, facility sales, and gas quality.
• Responsible for communicating physical operating issues to the department and respective Scheduling Representatives.
• Prepare and participate in annual performance reviews for employees.
• Responsible for setting individual and team goals that align with departmental goals and motivating direct reports to accomplish them.
• Responsible for fostering a high-performing culture, ensuring growth and development of team members.
• Respond to data requests from other areas of the company.
• Coordinate testing and system enhancements with IT and other departmental Business Process employees.
• Responsible for communication and follow through to appropriate areas within Business Management concerning issues of all the above.
• Respond as needed to emergency operational situations impacting pipeline scheduling.

Benefits

• Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager