National Sales Manager - Mortgage

Bank of Hope•Irvine, CA

4d•Onsite

About The Position

We are seeking a National Sales Manager in the Wholesale Mortgage Channel to support our Mortgage Banking Department to generate more loan originations through this sales channel. The candidate should have a solid network of mortgage loan broker companies across the U.S. and wholesale account executives for recruiting, with more than 10 years of experience in a senior sales manager role. This position will also require a strong knowledge of a wholesale mortgage organization, including compliance and operations so that this candidate can assist the CMBO with building a wholesale organization.

Requirements

Bachelor’s Degree
10+ years of experience in a senior sales manager role.
Solid network of mortgage loan broker companies across the U.S. and wholesale account executives for recruiting.
Strong knowledge of a wholesale mortgage organization, including compliance and operations.
Strong management and leadership skills.
Strong communication skills, both written and verbal.
Knowledge of mortgage banking services and products.
Previous experience successfully managing a P&L for a Mortgage Region.
Advanced knowledge of marketing, public relations, sales and service.
Must have solid customer service and problem resolution skills.
Ability to make sound decisions.
Ability to prepare and analyze wholesale department’s monthly performance reports
Maintains a thorough understanding of mortgage industry knowledge and current issues.
This position requires Federal Registration with the National Mortgage Licensing System (NMLS), in accordance with the SAFE Act.

Responsibilities

Manages wholesale mortgage account executive team.
Works with Encompass Administrator and Broker Desk Manager in developing and improving existing process workflows and loan origination system and IT related projects based on observed inefficiencies.
Manage the daily wholesale channel loan pipeline to ensure meeting closing deadlines and customer expectations.
Ensure mortgage loan process is compliant with all current wholesale rules and regulations.
Accountable for meeting or exceeding assigned MBD’s wholesale production, revenue and profitability goals.
Develop strategic plans to meet wholesale channel’s sales, and operation objectives.
Recruits, interviews, hires, and manages talented account executives, including pro-active efforts to train and retain employees.
Provide guidance and trains brokers and account executives on portfolio loan products and third part loan origination system.
Addresses non-performance issues timely while establishing appropriate performance improvement measures.
Develop, improve and maintain account executive and broker performance score cards.
Establishes collaborative partnerships with other business lines within the organization.
Maintains in-depth knowledge of Bank of Hope, policies, and procedures.
Ensures all Regional employees must strictly adhere to all such policies and procedures related to mortgage lending.
Accountable for ensuring that all Regional employees comply with all applicable federal, state, local laws and compliance regulations.
Actively participates in state mortgage banking trade association meetings.
Other duties as assigned.
Must register in NMLS and remain registered throughout the period he or she works for the Bank.