National Manager, Rehab & Turn

Invitation Homes • Phoenix, AZ

3d • Remote

About The Position

The National Manager, Rehab & Turn is responsible for leading, developing, and managing processes, programs, systems and team members required to effectively and consistently execute the company’s single-family rental home rehab and turn operations.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• 5+ years of relevant experience in project management, purchasing and residential construction, including reviewing bids/estimates and change orders
• 2+ years of management/supervisory experience
• Analytical and negotiation skills
• Ability to work independently and exercise sound judgment
• Ability to work in fast-paced, self-directed entrepreneurial environment
• Exceptional verbal and written communication skills
• Highly proficient in Microsoft Office (e.g. Excel, Word, PowerPoint and Outlook) and other business applications (e.g. Salesforce, Tableau, Yardi)
• Excellent time management skills
• Ability to multi-task

Responsibilities

• Support national market teams as a subject matter expert for all systems, processes, and programs used in Rehab and Turn operations. This includes training, coaching, and mentoring associates.
• Manage, lead, and support National Rehab and Turn programs and/or cross-functional projects
• Support the optimization of existing Rehab and Turn technology systems and processes by identifying opportunities to introduce controls and remove inefficiencies
• Assist with the management of timelines and reporting for all aspects of the make ready process
• Monitor operational exceptions, financial expenses, trends, and budget to support local teams in maintaining data integrity and balancing financial objectives against home quality and resident experience standards
• Educate, coach, and mentor other National RTM team members to maximize their growth and development
• Participate in the interview and selection process for new team members
• Lead and/or actively support initiatives aligned with meeting all corporate and RTM objectives
• Collaborate with other corporate departments including, but not limited to, Risk Management, Procurement, Property Management, Leasing, Accounting, Human Resources, Technology, and Investment Management Group (IMG)
• Foster a friendly and open work environment in all internal and external interactions

Benefits

• Competitive pay and an annual bonus program for all associates
• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
• 401k with matching company contributions
• Awesome work environment with casual dress
• Team events and gatherings
• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree