National Manager, Product

Toyota North AmericaPlano, TX

About The Position

Toyota Financial Services is looking for a National Manager of Product Management who builds great product teams and ships products customers actually use with the urgency of a startup inside one of the world’s most trusted brands. In this role you are the leader of a product domain and the team that delivers it — from setting the product vision, to raising the bar on product craft, to rolling up your sleeves when needed to work through a hard problem alongside your team. You partner with the business and engineering teams to define great products and get them built at Toyota scale. You also think beyond your own domain. You believe a great product is one connected experience, and you actively look across domain lines to spot inconsistencies and dependencies before they become problems — then resolve them for the good of the whole product, not just your slice of it. You’ll still be close enough to the product to make hard trade-off calls, but your leverage is the vision you set, the team you build, and the bar you hold. If you’ve led product in a startup or early-stage environment, and you can navigate, anticipate, and address the needs of a large enterprise without losing speed, this is the role.

Requirements

  • 10–15 years in product management, technology, or product leadership, with a proven track record of delivering customer-facing digital products that customers actually use — not just features that got deployed
  • 7+ years of product management experience focused on consumer-facing and go-to-market products
  • Experience leading and growing product teams — you’ve hired PMs, coached them, and raised the bar on a team’s product craft
  • A point of view on modern product management — discovery, working-backwards documents (PR/FAQs), incremental delivery, and instrumentation — and the ability to install it as a team standard
  • Strong customer instinct — you’ve run or led customer research and used the findings to change product direction
  • Excellent analytical skills — you lead with data to drive decisions and prioritize at the domain level
  • Exceptional communication — you influence and align diverse stakeholders and articulate technical and business concepts to audiences from engineers to executives
  • Startup mindset with enterprise polish — comfortable with ambiguity, fast-moving, and able to bring critical stakeholders along with patience and confident leadership
  • Strong understanding of the product development lifecycle, modern software practices, cloud-native architecture, and Agile, with experience in cross-functional, fast-paced environments
  • Working knowledge of emerging technologies such as Generative AI and Large Language Models (LLMs), and a view on how they change both the product and the practice of building it
  • Familiarity with product management and analytics tools (e.g., Jira, Confluence)

Nice To Haves

  • Master’s degree in computer science, software engineering, or an MBA
  • Strong financial services, automotive, fintech, lending, or marketplace background
  • Experience with AI/ML-powered product features (search, recommendations, personalization)
  • Experience building products with regulatory or compliance considerations
  • Experience building or scaling horizontal platforms or cloud-native applications
  • You’ve written a PR/FAQ or similar “working backwards” product document

Responsibilities

  • Own a product domain end-to-end — set the vision and strategy in partnership with the business, and be accountable for whether the product drives real customer value
  • Be a big-picture thought leader — stay ahead of emerging technology, market shifts, and customer trends, and find ways to turn them into experiences that set the product apart rather than follow the market
  • Build and lead a team of product managers — hire, coach, and hold a high bar on product craft, customer focus, and decision quality
  • Raise the bar on product management practices — set the standard for discovery, working-backwards documents, prioritization, and delivery across the team, and advance the use of AI as a critical productivity tool in how the team discovers, analyzes, writes, and ships
  • Keep the team close to customers — ensure PMs are running usability tests and discovery interviews, and that what they learn changes the product
  • Make the domain-level prioritization calls — where to invest, what to defer, what to kill — based on data, customer impact, and business value, not stakeholder volume
  • Partner with engineering and design leadership — you and your team bring the “what” and “why”; they bring the “how” — and you align at the leadership level on roadmap, capacity, and architecture intent
  • Own the metrics — define the KPIs that matter for the domain, build the dashboards, and use them to demonstrate business value and ROI to leadership
  • Resolve dependencies and risks — anticipate what could block delivery across business, engineering, platform, and partner teams, and clear it before it does
  • Keep the product coherent across domains — look beyond your own area to spot inconsistencies and dependencies between domains, and drive their resolution in service of one connected product

Benefits

  • A work environment built on teamwork, flexibility, and respect.
  • Professional growth and development programs to help advance your career, including tuition reimbursement.
  • Team Member Vehicle Purchase Discount.
  • Toyota Team Member Lease Vehicle Program (if applicable).
  • Comprehensive health care and wellness plans for your entire family.
  • Toyota 401(k) Savings Plan with a company match, plus an annual retirement contribution from Toyota regardless of your own contributions.
  • Paid holidays and paid time off.
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