National Manager, Infrastructure & Operations

Swinerton•Concord, CA

5d•$175,000 - $190,000

About The Position

The National Manager, Cloud Infrastructure & Operations is responsible for leading the day-to-day execution, reliability, and continuous improvement of Swinerton’s cloud and infrastructure platforms. This role brings Cloud Infrastructure and IT Operations into a single, accountable operating model focused on secure, scalable, reliable, and automated platform services. This is an execution leadership role. The expectation is not just to manage systems, but to build an operating model that improves reliability, reduces manual effort, strengthens security execution, and supports Swinerton’s continued growth.

Requirements

8 or more years of experience in infrastructure, cloud, systems engineering, or IT operations
3 or more years of leadership experience
Strong experience with Azure, AWS, Microsoft 365, Active Directory, and Entra ID
Experience with automation tools and practices, including Terraform, scripting, and CI/CD pipelines
Experience supporting regulated environments and security frameworks such as CMMC, NIST 800-53, or NIST 800-171
Working knowledge of IAM practices, including identity lifecycle management, RBAC, least privilege, and privileged access management
Experience working closely with Cybersecurity teams to implement technical controls and support audit readiness
Demonstrated ability to lead technical teams, improve operational maturity, and deliver reliable infrastructure services

Responsibilities

Own the operational delivery, reliability, and lifecycle management of Swinerton’s core infrastructure platforms, including Azure and AWS, Microsoft 365, Active Directory and Entra ID, F5, DNS, Intune, and SCCM, Windows and Red Hat environments. Ensure these platforms meet business requirements for availability, scalability, security, performance, and cost efficiency.
Partner with the Network/Cloud Architect on platform design, technical standards, and architectural direction, while ensuring that approved designs are implemented, supported, documented, and continuously improved. Establish clear support models, ownership boundaries, lifecycle plans, and operational standards for infrastructure services.
Lead infrastructure operations across monitoring, incident response, patching, maintenance, platform health, and operational readiness. Ensure infrastructure services are managed through consistent ITSM practices, including incident, problem, and change management.
Improve operational reliability by driving consistency, accountability, documentation, and measurable service performance. Partner closely with Service Desk, Site Services, Engineering, Cybersecurity, Applications, and Construction Technology teams to ensure infrastructure services meet the needs of the business.
Drive practical automation across infrastructure operations, focusing on reducing manual effort, improving consistency, and increasing speed of delivery. Lead adoption and scaling of Infrastructure as Code (including Terraform), CI/CD pipelines and deployment automation, scripting and orchestration, standardized deployment patterns, and repeatable infrastructure builds.
Establish reusable infrastructure patterns that allow teams to deliver services faster, more securely, and with less operational friction.
Work in partnership with Cybersecurity to implement and enforce security controls across infrastructure platforms. Ensure infrastructure services align with enterprise cybersecurity policies, regulatory requirements, and security standards, including CMMC and NIST SP 800-based frameworks such as NIST 800-53 and NIST 800-171.
Embed security controls into identity, network, cloud, server, and endpoint platforms. Support audit readiness through evidence generation, control validation, remediation tracking, and operational follow-through.
Lead the implementation and ongoing maturity of a centralized IAM execution model within IT Operations. Establish IT Operations as the accountable owner for IAM execution, while aligning all access practices to enterprise cybersecurity policy and risk standards.
Own and improve identity lifecycle execution, including new hire onboarding, role changes, transfers, terminations, access reviews, and privileged access workflows. Implement and enforce Role-Based Access Control aligned to HR job roles, least privilege access, time-bound privileged access through PIM, and standardized access request and approval workflows.
Reduce fragmented and manual access practices by building documented, automated, and auditable IAM workflows. Partner with Cybersecurity and HR Systems to ensure HR remains the system of record for identity triggers, Cybersecurity defines policy, risk, and privileged access requirements, and IT Operations executes identity lifecycle processes consistently and accurately.
Drive business value through infrastructure investments by ensuring technology platforms improve workforce productivity, support project execution, enhance customer experience, reduce operational risk, and enable company growth. Partner with business leaders to understand strategic and operational priorities and translate those needs into infrastructure capabilities, roadmaps, service improvements, and investment recommendations.
Establish clear business cases and expected outcomes for major infrastructure initiatives, and ensure delivery remains aligned with the value, risk reduction, and operational improvements the investment was intended to produce.
Identify and advance emerging technologies, automation opportunities, AI-enabled operations, platform modernization strategies, and operating-model improvements that increase business agility while reducing complexity and cost. Continuously evaluate industry trends and recommend practical improvements to infrastructure strategy, automation, cloud adoption, employee experience, service delivery, and operational resilience.
Create an environment that encourages responsible experimentation, rapid learning, and the disciplined adoption of technologies that produce measurable operational or business value.
Execute the infrastructure roadmap defined by the Director of Cloud & Infrastructure Services. Provide operational insight, technical feedback, and practical recommendations to help shape future infrastructure strategy.
Drive modernization of legacy infrastructure, cloud operations, and platform delivery practices. Support cost optimization, improved resiliency, simplified operations, and better alignment between infrastructure services and business needs.
Lead a unified Cloud Infrastructure and IT Operations team. Integrate IT Operations personnel into the broader Infrastructure organization with clear roles, responsibilities, operating procedures, and expectations.
Develop team members through coaching, technical growth, career pathing, and clear accountability. Build a team culture based on ownership, follow-through, service reliability, continuous improvement, practical automation, and strong partnership with the business.
Establish and report on key performance indicators that measure operational effectiveness, service quality, automation maturity, financial efficiency, security control performance, reliability, capacity, and business value delivered. Use performance data to identify trends, prioritize improvements, hold teams and vendors accountable, and communicate infrastructure health, risk, cost, and investment needs to technical and executive stakeholders.
Manage cloud and infrastructure spend within assigned areas of responsibility and establish disciplined FinOps practices for cost allocation, forecasting, budgeting, usage optimization, unit-cost visibility, and accountability. Partner with Finance, Procurement, Architecture, and technical owners to identify and execute cost optimization opportunities without compromising reliability, security, performance, or business outcomes.
Oversee vendor relationships, licensing, renewals, commercial performance, and service delivery for assigned platforms and infrastructure services.